Field Service Engineer 1
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Job Summary
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
About you:
Do you want to spend your working time making a difference in the world around you Are you motivated by impactful work Do you have a passion for excellent customer service problem solving and possess strong mechanical and electrical skills If so then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us:
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS you GROW LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
WHAT YOU WILL DO
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.
Perform preventive and corrective maintenance required on STERIS/Cantel product lines related product lines and competitive equipment. This includes: disassembling replacing or repairing defective parts; rewiring or reassembling as required; troubleshooting adjusting/calibrating and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e. schematics diagrams technical manuals etc.).
Duties - contd
- Perform administrative duties as assigned including computer synchronization daily complete service reports maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
- Uses the Corporate applications (Siebel Oracle Sales Connection others) to handle his daily activity.
- Develop and maintain effective communicative relationships with customers managers support functions and the sales organization.
- Maintains a courteous and professional demeanour when working with customers contractors management and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services identifying opportunities and passing leads to management and sales.
- Other duties as assigned by the Service Manager:
- The position description is not an exhaustive list of duties but is intended to give a general indication of work undertaken and will vary in the light of changing demands within the department. Substantive changes in the range of work will be carried out on consultation with the post holder.
Education Degree
Required Experience
- Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units.
- Valid drivers license required.
Preferred Experience
- Good troubleshooting skills as well as proven organization attitude.
- Computer literacy with a good standard of education with good oral and written communication.
- Sufficient technical knowledge of the English language.
- Completion of a recognized mechanical electrical or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare life sciences and dental products and services. STERIS is a $5 billion publicly traded (NYSE: STE) company with approximately 17000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Our company headquarters located in Japan. It is a Digital Creative Studio/Software Development Company that has 6 branches in 4 countries (Japan, Vietnam, Cambodia, and the Philippines) with over 2500 software developers.
