Payment Processing System Administrator
Payment Processing System Administrator
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Job Description
DUTIES & RESPONSIBILITIES
Provide necessary support for API development both internal and external
Collaborate with the Network team to establish connection for new client integration
Monitor transaction processing platforms switches and transfer engines to ensure uptime and performance.
Perform routine system health checks transaction flow monitoring and alert handling from monitoring dashboard.
Support end-to-end transaction switching and fund transfer operations.
Escalate transaction failures or processing errors to the appropriate support levels or vendors as needed.
Assist in settlement reconciliation by validating transaction status and reports.
Run daily operational checklists for switches transfer engines and middleware services.
Participate in failover testing disaster recovery drills and ensure business continuity.
Maintain accurate operational logs incident reports and shift handover documentation.
Perform basic troubleshooting and escalate unresolved technical issues promptly.
Support change management activities system updates and patches for the exchange platform.
KEY COMPETENCY REQUIREMENTS
Knowledge:
Strong understanding of payment switching fund transfers and transaction flows.
Familiarity with financial messaging protocols (API-based transaction processing).
Awareness of reconciliation settlement processes and transaction risk management.
Behavioral:
Highly attentive to detail and uncompromised integrity.
Reliable accountable and deadline driven.
Quick thinker with a proactive approach to problem-solving.
Excellent teamwork and communication skills. Technical/Functional:
Basic understanding of Linux/Unix systems (command line log review).
Familiarity with monitoring tools for transaction flow and system health.
Ability to interpret logs transaction messages and system alerts.
Understanding of switching platforms APIs and testing tools is a plus
JOB REQUIREMENTS
Education: BSc/HND in Computer Science Computer Engineering Information Systems or a related field.
Certifications: ITIL Linux or payment/switch-related certifications (advantageous).
Experience: 13 years in e-payment operations switching platforms or IT support roles in a financial services environment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
