Director- Resource Management (People Supply Chain Management) - Bangalore

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Resource Management Director

As a Resource Management Director you will be part of an industry leading high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze innovate think and act globally. Youll be part of an organization that is focused on optimization is solution oriented innovates and provides best in class services to the client serving teams.

The opportunity

EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 80000 professionals working across borders to provide innovative and strategic business solutions to EY member firms and EY clients globally. Resource Management plays a vital role in the firms strategy and its purpose of building a better working world.

We offer a great place to work for every person joining EY. At GDS you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.

We invest in your learning and development. Well help you develop the technical and soft skills you need. We support your professional development with a combination of learning networking experiences and coaching.

Your key responsibilities

As a Resource Management Director you will work as the Resource Management Leader for GDS Service Lines and will be responsible to supervise a large team of Workforce Management professionals providing strategic thought leadership subject matter expertise liaison with senior leadership on resource management decisions lead deployment strategies and drive compliance to RM guidelines for the assigned portfolio.

The role is responsible to implement the Resource Management operating model within their portfolio consistent delivery on defined KPIs builds a strong delivery framework for business leadership and stakeholders provides subject matter expertise and strategic thought leadership drives exceptional client service builds an effective liaison between Resource Management Operations Business and Talent for effective implementation of the People Supply Chain construct.

The role defines deployment strategies and drive compliance on business rules and guidelines defined for the RM team. The RM Director is also responsible for driving quality and innovation focused initiatives to achieve cost optimization and short/long term business targets.

The role will be expected to drive and implement key process/technology initiatives people engagement teaming team building and skill enhancement of the team members.

Some of your key responsibilities include:

• Participate in the annual financial planning process along with SL Operations and Finance of respective Service Line/s
• Represent PSCM on GDS and regional Workforce planning governance meetings
• Consistent delivery on defined KPIs strategic goals and targets
• Monitor the health of the business track key metrics analyse trends and provide analytical insights to the team and stakeholders
• Create management systems for monitoring of health of resource management function for your respective SLs and drive continuous improvement programs across process technology and people aspects
• Drive efficiency gains and FTE savings across resource management function
• Build leadership capability across resource management teams in your span and enable meaningful experiences by encourage talent movements across teams
• Lead transformation programs across people supply chain management domain
• Partner with regional resource management teams to establish strong partnership with an objective of creating a seamless experience on demand fulfilment for GDS as well as member firms
• Focus on deployment guidelines across GDS in line with regulatory compliances and ensure effective implementation
• Create budgets for the team drive performance reviews define KRAs and goals for the team Implement and track to closure
• Build a high performing team. Develop people engagement and people development activities to create a positive work environment for the team

Skills and attributes for success

Postgraduates with over 20 years of relevant workforce management experience. Understanding of skills in professional services industry sales/deal life cycle business models operational and financial aspects of service delivery is mandatory. The suitable candidate should have excellent people management skills great executive presence and the ability to deliver against tight timelines.

To qualify for the role you must have

• Strong business acumen and leadership skills
• Excellent domain knowledge in workforce planning demand management resource management and workforce optimization
• Strong execution skills with focus on meeting timelines and delivering highest quality service
• Solution oriented mindset
• Excellent verbal and written communication skills
• Strong working knowledge of MS Office
• Strong time management and analytical skills
• Strong stakeholder management and team management skills

What we look for

We are looking for committed self-motivated and driven professionals with a proven track record and expertise in workforce management domain. Successful candidate would have a strong executive presence and business acumen and can partner with business to understand their requirements and provide the right support through PSCM services. The candidate should also have a high focus on people development and teaming and foster a culture of innovation and high performance.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across multiple global locations including Argentina Poland Philippines Spain etc. and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.