Patient Representative - Emergency Dept.
Patient Representative - Emergency Dept.
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Salary Not Disclosed
1 Vacancy
Job Description
You Belong Here.
Patient Representative
Full time Night Shift 40 hours.
ThePatient Representativeworks in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. This is a fast paced patient-facing position with a diverse range of duties. The Patient Representative must be proficient in hospital services policies and procedures. Daily tasks will include but are not limited to greeting patients assisting in directing the flow of patients and visitors being a source of information to patients and visitors in the waiting room de-escalating situations as required providing emotional support as needed to family members and patients.
What awaits you:
Our competitiveBenefit Packageis designed to support the well-being and financial security of our employees and includes:
- Full medical dental and vision plans
- Paid time off (PTO)
- Tuition reimbursement for you and your dependents
- Earn up to $1000 annually for practicing self-care with Healthy @ Hopkins
- Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications:
- High School Diploma or equivalent.
- Requires knowledge of general policies and procedures of the Patient Representative program normally acquired over 3-6 months in position.
- Substantial interpersonal skills need to frequently interact with patients families and medical staff.
- Advance communication skills.
- Knowledge of general office equipment.
Important Notices:
***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.11/hour - Maximum 28.26/ will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
