Guest Experience Supervisor - Rooms Controller
Guest Experience Supervisor - Rooms Controller
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Job Description
We are hiring for a Rooms Controller!
Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments
London Marriott Hotel Canary Wharf is ideally situated on the waterfront just moments from the Canary Wharf Jubilee Line tube and West India Quay of Marriott International the worlds largest and most celebrated hospitality brand our five-star hotel is the perfect place to take your career to a whole new level.
POSITION SUMMARY
- Assign room according to guest request and preferences whenever possible
- Expertly complete VIP and Elite Guest Allocations
- Pre-register designated guests and prepare key packets
- Organize and coordinate check-in/pre-registration procedures for arriving groups.
- Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
- Confirm reservations and cancellations
- Perform duplicate reservation checks; block rooms. Run daily reports.
What we are looking for
- Previous Marriott Experience is advantageous
- High level of organisation and attention to detail
- Opera GXP and Marsha experience beneficial
In return for your hard work we give you
- Discounted accommodation at Marriott properties across the globe
- Discounts at Marriott F&B outlets across the globe
- Free uniform & dry-cleaning service.
- Free enrolment to Benefit Hub providing you with access to unlimited deals of retailers and more.
- Employee Assistance Program
- Hotel Gym Access
- Discounted Banqueting Packages
- Training and Development opportunities
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Employment Type
Full-Time
