Service Engineer
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Job Summary
Position: Service/Installation Engineer
Department: Operations
Reporting to: Stephen Higgs (Service Manager)
Hours: 08.00 -17.00 Monday to Friday
Location: Field Based (LONDON)
Scope:
Installation- The Installation/Service Engineer is responsible for the Installation/Servicing of Biosite equipment in the field
Service The Service Engineer is responsible for the servicing and maintenance of equipment in the field
Key Responsibilities:
Installation
- Attendance and completion of Installation Visits
- Installation of Access Control Wireless Fire Alarm and CCTV systems
- Commissioning of Installations to include Walk Tests of CCTV systems and Technical sign offs with Technical Support
- Managing own van stock and ordering replacement stock with Stores Team
- Maintaining exemplary standards to build rapport with customers
- Adherence to Health and Safety and Environmental Regulations
- Maintaining tools and test equipment and ensuring they are properly calibrated
- Liaising with other Trades on Site to ensure Installations are completed
Service -
- Attendance and completion of Service Call Outs
- Basic trouble shooting maintenance and repair on designated equipment
- Completion of preventative maintenance such as health checks
- Managing own van stock and ordering replacement stock with Service Supervisor
- Maintaining exemplary standards to build rapport with customers
- Adherence to Health and Safety and Environmental Regulations
- Maintaining tools and test equipment and ensuring they are properly calibrated
Knowledge and Expertise:
- Strong construction industry knowledge preferable
- Computer literacy and understanding of PC hardware
- A good understanding of electrical equipment
- A good understanding of networking and routing
- Valid CSCS Card is essential
- Experience of engaging with customers in a pressured environment is preferable
- Valid Drivers Licence is essential
Personal Characteristics:
- Well organised and punctual
- Excellent Communication Skills both verbal and written
- Good problem solver
- Ability to work on own initiative
- Ethical and trustworthy
- Maintain a professional appearance at all times
We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
The ASSA ABLOY Group is the global leader in access solutions. Our offering covers products and services related to openings, such as locks, doors, gates and entrance automation solutions. This also includes expertise in controlling identities with keys, cards, tags, mobile and biomet ... View more
