Role Overview
Were seeking a dynamic Social Media Marketing & Client Relations Coordinator to elevate our brand generate leads through strategic social media marketing and ensure every client has a five-star experience. Youll bridge digital campaigns with real-world client serviceworking hand-in-hand with our install teams and leadership to attract win and retain business.
Key Responsibilities
1. Social Media Strategy & Content Creation
- Plan create and manage content across all company platforms ( Instagram LinkedIn Facebook TikTok etc.)
- Highlight installations showcase client transformations and celebrate team culture.
- Track metrics and adjust content strategy to increase reach and lead generation.
- Collaborate with field crews to gather real-time photo/video content.
2. Sales Support & Lead Engagement
- Partner with the sales team to develop outreach campaigns promotions and service bundles.
- Qualify and follow up with inbound leads from social media or email campaigns.
- Assist with proposals and pitch decks (visual design client-specific messaging).
- Track engagement through a CRM and provide weekly pipeline activity reports.
3. Client Relations & Retention
- Serve as a liaison between clients and the operations/install team.
- Send pre- and post-installation communications gather feedback and ensure client satisfaction.
- Coordinate client gifts testimonials or Google Reviews post-project.
- Maintain a client calendar for check-ins anniversaries and follow-up outreach.
4. Brand Management & Industry Outreach
- Keep all branding (online and print) consistent and modern.
- Monitor competitor and industry trends to stay ahead.
- Represent the company at networking events vendor showcases or open houses when needed.
Skills & Qualifications
- 13 years of experience in marketing sales or customer relations
- Social media savvy across platforms like Instagram LinkedIn and TikTok
- Strong interpersonal skills friendly organized and customer-focused
- Basic Canva or Adobe design skills and light video editing
- Familiarity with CRMs (e.g. HubSpot Monday Salesforce)
- Experience in interior design construction logistics or furniture is a plus
How to Apply:
Interested candidates should submit a resume and a cover letter outlining their experience and interest in the role to or visit and apply - include the subject line: Sales & Social Media Administrator Your Name.
YOUR VISION OUR PASSION
The Carolinas #1 Furniture Installation and Facilities Management company. Our vision goes beyond just installing office furniture. We create spaces that inspire innovate and energize your team. Our skilled furniture installers work hard to make your workspace reflect your companys identity and culture.
We are dedicated to quality. Every project is handled with care to exceed your expectations. We tailor our furniture installation services to fit the unique needs of your office ensuring everything is just right.
Required Experience:
Unclear Seniority
Role OverviewWere seeking a dynamic Social Media Marketing & Client Relations Coordinator to elevate our brand generate leads through strategic social media marketing and ensure every client has a five-star experience. Youll bridge digital campaigns with real-world client serviceworking hand-in-han...
Role Overview
Were seeking a dynamic Social Media Marketing & Client Relations Coordinator to elevate our brand generate leads through strategic social media marketing and ensure every client has a five-star experience. Youll bridge digital campaigns with real-world client serviceworking hand-in-hand with our install teams and leadership to attract win and retain business.
Key Responsibilities
1. Social Media Strategy & Content Creation
- Plan create and manage content across all company platforms ( Instagram LinkedIn Facebook TikTok etc.)
- Highlight installations showcase client transformations and celebrate team culture.
- Track metrics and adjust content strategy to increase reach and lead generation.
- Collaborate with field crews to gather real-time photo/video content.
2. Sales Support & Lead Engagement
- Partner with the sales team to develop outreach campaigns promotions and service bundles.
- Qualify and follow up with inbound leads from social media or email campaigns.
- Assist with proposals and pitch decks (visual design client-specific messaging).
- Track engagement through a CRM and provide weekly pipeline activity reports.
3. Client Relations & Retention
- Serve as a liaison between clients and the operations/install team.
- Send pre- and post-installation communications gather feedback and ensure client satisfaction.
- Coordinate client gifts testimonials or Google Reviews post-project.
- Maintain a client calendar for check-ins anniversaries and follow-up outreach.
4. Brand Management & Industry Outreach
- Keep all branding (online and print) consistent and modern.
- Monitor competitor and industry trends to stay ahead.
- Represent the company at networking events vendor showcases or open houses when needed.
Skills & Qualifications
- 13 years of experience in marketing sales or customer relations
- Social media savvy across platforms like Instagram LinkedIn and TikTok
- Strong interpersonal skills friendly organized and customer-focused
- Basic Canva or Adobe design skills and light video editing
- Familiarity with CRMs (e.g. HubSpot Monday Salesforce)
- Experience in interior design construction logistics or furniture is a plus
How to Apply:
Interested candidates should submit a resume and a cover letter outlining their experience and interest in the role to or visit and apply - include the subject line: Sales & Social Media Administrator Your Name.
YOUR VISION OUR PASSION
The Carolinas #1 Furniture Installation and Facilities Management company. Our vision goes beyond just installing office furniture. We create spaces that inspire innovate and energize your team. Our skilled furniture installers work hard to make your workspace reflect your companys identity and culture.
We are dedicated to quality. Every project is handled with care to exceed your expectations. We tailor our furniture installation services to fit the unique needs of your office ensuring everything is just right.
Required Experience:
Unclear Seniority
View more
View less