DescriptionPOSITION SUMMARY
Aloftprovides a space where style is necessary social scenes are vibrant and where the only direction is forward. Join us asGuest Experience Expert!and thrive with our open thinking and open expression.
We love our Talent to have vibrant style theyre not afraid to show. Thats what makes working at Aloft different by design.
Position Summary:
- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries providing service excellence to our experienced travelers
- Ensureyour team is focused on building long-term value-based customer relationships so our passion helps guests follow theirs
- Support your passionate front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.