Quality Assurance Associate
Quality Assurance Associate
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Job Description
About the opportunity:
We are looking for a motivated and reliable associate to join the AFC Quality Assurance team (Post KYC). You will be joining an international team working at the intersection of Anti Financial Crime and QA. Your support will be key to ensure our internal teams as well as our business partners follow N26 processes and business guidelines ensuring that the quality of their work follows agreed standards and addition you will ensure a smooth collaboration with partners and support the control and monitoring of their activities under N26 quality metrics.
In this role you will support our Spanish and Italian market teams with:
Perform quality checks on a variety of tasks performed by our internal AFC team and our AFC vendors.
Assess the quality and correctness of the results in our financial crime investigations
Evaluate and report partner performance
Provide valuable feedback to our internal teams and partners and monitor improvement efforts
Identify areas for improvement and implement appropriate measures in cooperation with team stakeholders
Enhance and improve existing operational processes
Coach and train junior team members
What youll need to be successful:
Background:
You have proven track record with relevant banking experience (2 years) in AFC and/or KYC
You have gathered relevant experience (2 years) in Quality Control in an operational setup
You ideally have shown your ability to improve processes by collaborating with team-external stakeholders
In-depth knowledge of Financial Crime related regulations
You are fluent in Spanish Italian French as a plus
You are detail oriented diligent and reliable
You have a hands-on mentality and take on ownership being able to communicate to various stakeholders on different levels
You work independently and with integrity but you are also a good team player
You should enjoy a fast-paced working environment show high willingness to learn and work autonomously to grasp new topics
Whats in it for you:
- Accelerate your career growth by joining one of Europes most talked about disruptors .
- Employee benefits that range from a competitive personal development budget work from home budget discounts to fitness & wellness memberships language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
- A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities life experiences and family statuses.
- A relocation package with visa support for those who need it.
Who we are
N26 has reimagined banking for todays digital world. Technology and design empower everything we do and its how we are building the global banking platform the world loves to use.
Weve eliminated physical branches paperwork and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
We are headquartered in Berlin with offices in multiple cities across Europe including Vienna and Barcelona and a 1500-strong team of more than 80 nationalities.
Sounds good Apply now for this position.
Equal Opportunities:
We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.
We genuinely welcome and encourage applications from people of all backgrounds cultures genders sexual orientations abilities neurodiversities and ages. Were committed to creating an inclusive workspace where everyone feels valued and respected free from harassment and discrimination. If theres anything you need to make the application process work for you please let us know by reaching out to .
Visit our website to learn more about Diversity Equity & Inclusion at N26.
Required Experience:
IC
Employment Type
Full Time
