Legal Assistant (Front Desk, TLT/SDA)
Legal Assistant (Front Desk, TLT/SDA)
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Job Description
Summary
- King Countys Department of Public Defense (DPD) is actively recruiting for one (1) Legal Assistant to deliver vital front desk office support within the Directors Office. We are seeking an individual capable of showcasing robust independent judgment adeptly applying office protocols and procedures demonstrating cultural sensitivity and compassion while providing exceptional customer service both in-person and over the phone. The successful candidate for this position should expect to work four (4) days on-site at the Dexter Horton Building and may have the ability to telecommute one (1) day out of the week.
This recruitment will be used to fill a Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) position and to create an eligibility pool to fill additional TLT or SDA vacancies that may occur within the next six (6) months. Assignments are anticipated to last for up to six (6) months but have the ability to be extended or end early based on business needs.
WHY JOIN DPDThe King County Department of Public Defense (DPD) provides high quality legal representation to indigent clients in felonies misdemeanors juvenile defense family defense (dependency cases) involuntary commitment (mental illness) and sex offender commitment proceedings.
As an organization we work with the community:- To dismantle the systems that oppress our clients.
- To make the traditional systems that remain as restorative as possible.
- To advocate for pathways that will allow our clients to succeed.
We also advocate to reduce the harm and reach of the criminal legal system and civil legal systems that restrict our clients liberties and to address systemic racism. We strive to create a flexible workplace culture that is inclusive respectful and supportive premised on a shared anti-oppression framework. To learn more about DPD visit ourwebsite.
Job Duties
ESSENTIAL JOB FUNCTIONS AND DUTIES include but are not limited to the following:
Administrative Support:
Coordinates and oversees logistical front desk operations to include performinga wide range of advanced administrative dutiessuch asin-personinteractionsandtheword processing ofaccuratecomplexand confidentialdocumentsboth in electronic and written format. Demonstratesindependent judgment initiative and timelinessin handling sensitive information and tasksin accordance withdepartment procedures.
Organize Assigned Counsel Billing documents from the Inbox daily reviewing requests for accuracy flagging discrepancies for action and rectifying incomplete or inaccurate entries as instructed.
Distribute incoming mail daily todesignatedrecipients.
Process incoming packages promptly ensuringtimelydelivery or notification.
Manage Bus Ticket process with Divisions.
Oversee Directors Office supply inventory reporting low stock levels.
Communicates clearly and promptly in both oral/written form.
Provide back upand performvariousadministrative tasksfor office efficiency.
Customer Service and Communication:- Provide excellent customer service both in-person and via the phone as the first line of contact with DPD clients and visitors.
- Demonstrates the ability to be onsite at least four days a week. This position may have the ability to telecommute one day out of the week.
- Demonstrates and practices cultural sensitivity when engaging with a diverse population.
- Uses professional communication skills and demonstrates compassion for DPDs clients many of whom suffer from trauma and/or mental illness via the phone and in-person.
- Reliably answers and returns calls providing the DPD community authentic support and demonstrating a willingness to assist them.
- Monitors and responds to voicemail and email messages.
- Greets clients and visitors upon arrival to the office ensuring their needs are promptly addressed and facilitating their connection with the relevant office staff.
- Provides clear and reassuring communication to DPD clients.
Other Functions:
- Organize office supplies.
- Back up for clothing requests.
- Assist with facilities requests for department.
- Assist with copier service requests for department.
- Assist with retrieval of client trial clothes at KCCF and MRJC.
*Detailed specifics of job duties are assigned by case type and division.*Experience Qualifications Knowledge Skills
REQUIRED QUALIFICATIONS:
- Have demonstrated experience as an office or administrative assistant. Prior work in a legal setting and criminal legal systemis a plus.
- Ability to lift/move up to 20-pound boxes.
- Have a valid Washington State Drivers License or ability to travel to required destinations around King County.
KNOWLEDGE OF:
Current office practices methods and procedures.
Spelling grammar and vocabulary skills.
Advanced office equipment and software programs.
ABILITY TO:
Provide excellent customer service including communicating with people of diverse backgrounds who may be experiencing stress trauma and/or suffering from mental illness.
Performde-escalation techniques to clients/visitors in distress via phone and in person.
Use office productivity tools such as Microsoft Office 365 (Excel Word and Outlook) document management and Internet search engines.
UseAdobe Profor manipulation .
Apply procedures policies and guidelines.
Adapt to ever changing work needs and requirements.
Learn new and/or increasing complex duties.
Work in a fast-paced and multifaceted environment with high attention to detail.
The following qualifications are a plus:
- Fluency in a foreign language.
- Have lived experience involving the criminal legal system.
- Knowledge of various City State and King County Court portals.
- Knowledge of legal procedures work methods court rules and applicable laws.
Supplemental Information
At King County our work is guided by our True North and values. Our True North is what we aspire to: Making King County a welcoming community where every person can thrive. King County offers great benefits to include a pension plan holidays transit pass plus training and education opportunities to promote growth and development.Our focus is to provide our employees with work life balance.
ARE YOU READY TO APPLYThis opportunity to join DPD is open to all applicants. Please apply at be considered for this role submit the following items:
- Complete King County application.
- Cover letter detailing your background and what you can bring to the Department of Public Defense.
This recruitmentwill be used to fill a Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) position and to create an eligibility pool to fill additional TLT or SDA vacancies that may occur within the next six (6) months. Assignments are anticipated to last for up to six (6) months but have the ability to be extended or ending early based on business needs.
If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact our Talent Advisors at .
Note: SpecialDutyopportunitiesareonlyopentocurrentKingCountycareerserviceemployeesthathavecompletedtheir initial probation. Special Duty applicants must have approval from their current supervisor to accept an assignment.
Pay Upon Special Duty PlacementCurrent employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement or Coalition Labor Agreement for their base assignment.
Work Schedule and Location
The successful candidate for this position should expect to work four (4) days on-site at the Dexter Horton Building andmay have the ability to telecommute one (1) day out of the week.Onsite reporting requirements are determined by the departments operational needs and may be adjusted accordingly.
DPD maintains physical offices in the following locations:- Dexter Horton Building 710 Second Avenue Seattle
- Jefferson Street Building 1401 East Jefferson Seattle
- Meeker Street Building 420 West Harrison Street Kent
Rotations of work location and practice area and/or workflow are an essential function and can occur based on business need.
The typical workweek is 40 hours per week Monday through Friday 8:00 a.m. to 5:00 p.m. This position is non-exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime.
DPD Policies
DPD Ethical Walls Policies and Procedureswill apply to employees such that if you work or have worked for one of DPDs divisions you may be ineligible to work in another division.
Outside Work Policy for Administrative Staff will apply to employees such that you must receive approval from your supervisor and Managing Attorney before being permitted to engage in outside employment for compensation or volunteer.
Union Membership
Positions in this classification are recognized by Service Employees International Union Local 925.
Forbes recently named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceComejointheteamdedicated to serving one of the nations best places to live work and play.
Guided by ourTrue North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
SALARY AND BENEFITS:
In accordance with RCW 49.58.110 this salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position. King County offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental vision flexible spending accounts life and disability insurance for employees and dependents; retirement and deferred compensation. For additional information please review the detailedsummaryofbenefits offered by King County.
Employment Type
Temp
