Remote Support Supervisor
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1 Vacancy
Job Description
JOB DESCRIPTION:
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
This position works out of our Jeddah location in the Core Diagnostic.
Job Responsibilities.
Supports phone staff by providing assistance in escalated customer inquiries concerning organizational products or services.
Provides information when responding to complex customer inquiries regarding customer accounts and billing.
Typically requires in-depth knowledge of multiple products/services.
The support provided is not related to assistance with computer technology.
What Youll Work On
As Customer Service Specialist the role will work under limited supervision and apply subject matter knowledge in the area of internal Customer Support (Non-Technical).
Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
Handles customer telephone queries aiming to clarify orient and direct detected problems toward a solution.
Required Qualifications
Bachelors / Biomedical Engineer.
Licenses
Saudi Council of Engineers / SCE
Experience Details
At least 2 years of experience in a medical laboratory environment field service clinical
Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on LinkedIn at and on Facebook at Information
Diagnostics
Were empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day more than 10 million tests are run on Abbotts diagnostics instruments providing lab results for millions of people.
Our diagnostic solutions are used in hospitals laboratories and clinics around the globe. The crucial information derived from our tests instruments and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
CRLB Core Lab
LOCATION:
Saudi Arabia > Jeddah : The Headquarters Business Park Corniche Road. Ash Shati
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 100 % of the Time
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck or a powered piece of material handling equipment
Required Experience:
Manager
Employment Type
Full-Time
