drjobs With Relocation Support Dutch Speaking Customer Service

With Relocation Support Dutch Speaking Customer Service

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1 Vacancy
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Job Location drjobs

Amsterdam - Netherlands

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Contact Centre Agent (Dutch English)

Location: Sofia Bulgaria

Work Schedule:

Full-time position with flexible shifts.

Compensation:

  • Competitive salary with performance-based bonuses.
  • Signing bonus available.

Benefits:

  • Medical and dental insurance.
  • Life insurance.
  • Additional allowances.

Key Responsibilities:

  • Respond to customer inquiries via phone email and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues by providing clear and effective solutions.
  • Keep customer records accurate and up-to-date.
  • Work collaboratively with team members to ensure high-quality customer service.
  • Identify opportunities to improve customer satisfaction and provide feedback to the team.

Qualifications:

  • Native or C2-level proficiency in Dutch.
  • Strong communication skills in English.
  • Previous experience in customer service or contact centres is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Ability to quickly learn new systems and software.

Employment Type

Full Time

Company Industry

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