Position: Contact Centre Agent (Dutch English)
Location: Sofia Bulgaria
Work Schedule:
Full-time position with flexible shifts.
Compensation:
- Competitive salary with performance-based bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues by providing clear and effective solutions.
- Keep customer records accurate and up-to-date.
- Work collaboratively with team members to ensure high-quality customer service.
- Identify opportunities to improve customer satisfaction and provide feedback to the team.
Qualifications:
- Native or C2-level proficiency in Dutch.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is a plus.
- Excellent problem-solving skills and attention to detail.
- Ability to quickly learn new systems and software.
Position: Contact Centre Agent (Dutch English) Location: Sofia Bulgaria Work Schedule: Full-time position with flexible shifts. Compensation: Competitive salary with performance-based bonuses.Signing bonus available. Benefits: Medical and dental insurance.Life insurance.Additional allowances. Key R...
Position: Contact Centre Agent (Dutch English)
Location: Sofia Bulgaria
Work Schedule:
Full-time position with flexible shifts.
Compensation:
- Competitive salary with performance-based bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues by providing clear and effective solutions.
- Keep customer records accurate and up-to-date.
- Work collaboratively with team members to ensure high-quality customer service.
- Identify opportunities to improve customer satisfaction and provide feedback to the team.
Qualifications:
- Native or C2-level proficiency in Dutch.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is a plus.
- Excellent problem-solving skills and attention to detail.
- Ability to quickly learn new systems and software.
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