MM - Senior Systems Administrator, Level 3 (MAR-SA3-10.070125)
MM - Senior Systems Administrator, Level 3 (MAR-SA3-10.070125)
Posted on :
23-07-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-07-2025
Job Description
SECURITY CLEARANCE: TS/SCI with both Polygraphs are required
POSITION: Senior Systems Administrator
LCAT: Systems Administrator Level 3
REQUISITION: MAR-SA3-10.070125
LOCATION: Ft. Meade Maryland
JOB DESCRIPTION:
CSG is searching for a Senior Systems Administrator to join an effort supporting: Enclave Services
The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations:
Customized on-site IT support maintenance and solutions
Customized off-site IT support maintenance and solutions to other enclave customers
Managing Division-level Enclave projects
Customized remote IT support maintenance and solutions for Computer Network Operations Cyber Security Directorate and other enclave customers.
Transitioning support for CNO/CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate
CSG is searching for an Senior Systems Administrator who can provides support for the implementation troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX Linux and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
REQUIRED:
Provide support for implementation troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
Perform account management e.g. establishing activating modifying disabling and removing accounts.
Provide configuration management implementation and sustainment of compliance with applicable system security controls.
Perform periodic vulnerability scans of systems
Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX Linux and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
Provide Tier 2 (Escalation) problem identification diagnosis and resolution of problems
Applies knowledge and understanding of mission islands Trusted Thin Client and enhanced VDI (e.g. remote GPU and memory scaling).
Support the design of systems mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware applications and software integration
Support the design of systems mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware applications and software integration
QUALIFICATIONS:
Eight (8) years of experience with Service Management (ITSM) is required.
ITIL 4 platform certification is required.
If assigned to Directory Services TTOs experience with Active Directory Identity Management SCCM DNS Group Policy Active Role Servers Privileged Account Management (PAM) Services and MS Exchange is required.
If assigned to Desktop & Enclave Services TTOs understanding of the concepts of mission islands Trusted Thin Client and enhanced VDI (e.g. remote GPU and memory scaling) ris equired.
Systems Administrator Level 3
CERTIFICATION: IAT Level 2
NOTE: The CE certification requirements can be fulfilled with either Microsoft OS Cent OS/Red Hat OS CE certifications.
Six (6) years of experience with Service Management (ITSM) is required.
ITIL 4 platform certification is required.
EDUCATION EXPERIENCE:
Bachelors Degree 15 years of systems experience OR
No Degree 19 years of SA experience.
CSG Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race color religion sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability national origin marital or domestic/civil partnership status genetic information citizenship status veteran status or any other characteristic protected by law.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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