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You will be updated with latest job alerts via emailNOTE: This is a hybrid position that requires eight days a month in office at Wolters Kluwer Madison WI location
If youre passionate about making a real difference this role is for you!
As an Associate Technology Implementation Consultant youll partner with both internal teams and external clients to successfully implement and support our products. Youll configure and tailor applications to fit client workflows deliver engaging product training and ensure a seamless integration experience.
In this role youll contribute to critical areas such as customer safety clinical surveillance and pharmacy compliancehelping organizations operate more effectively and responsibly.
Youll build strong relationships with customers drive smooth implementations and keep clients excited about the efficiencies our solutions bring. Take pride in becoming the trusted subject matter expert clients turn to with confidence.
Key Responsibilities
Under limited supervision configure and modify applications to integrate with client workflow using established guidelines
Coordinate activities and communication of technical requirements with internal and external teams
Perform routine configurations and application modifications to integrate with client workflow using established guidelines
Troubleshoot client issues related to network security performance database or other issues
Enter time and thoroughly track implementation project status changes
Perform data mapping from the clients system(s)
Assist in the development of team processes and procedures to increase efficiency
Key Requirements
Bachelors Degree or equivalent relevant experience
1 years working in a client-facing or consulting role or other equivalent experience
Basic knowledge of theories principles and concepts related to technology implementation
Ability to prioritize multiple tasks in a fast-paced team environment
Effective interpersonal and communication skills with an ability to maintain positive working relationships
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties responsibilities and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Required Experience:
IC
Full-Time