Jr. Technical Support Analyst
Jr. Technical Support Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Req number:
R4493Employment type:
Full timeWorksite flexibility:
RemoteWho we are
CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Jr. Technical Support Analyst ready to take us to the next level! If you have strong experience with Office 365 password resets and Cloud based PMS password resets skills and are looking for your next career move apply now.Job Description
We are looking for aJr. Technical Support Analystto provide level 1 support for an international hotel. This position will befull-timeandremote.
What Youll Need
Required
Level 1 Support for approximately seven (7) hotels in the first three (3) months and for thirty-five (35) hotels from fourth (4th) month to twelfth (12th).
Support for Office 365 password resets and MFA enrollments.
Support for Cloud based PMS password resets.
Support for logging into the Property Management System printing and internet access (browser usage).
Desktop support using ManageEngine Endpoint Central (printer Office Apps troubleshooting).
Utilize ManageEngine ServiceDesk Plus.
Support from 8 AM EST to 8 PM EST 5 days per week Monday through Friday.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).
Required Experience:
IC
Employment Type
Full-Time
