KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
SPTS wafer processing solutions include market-leading silicon etch dielectric etch dry-release etch PVD PECVD and molecular vapor deposition (MVD) available with a range of wafer-handling options applicable to R&D pilot production or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport UK with additional manufacturing in Allentown Pennsylvania. SPTS operates across 19 countries in Europe North America and Asia-Pacific and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.
Job Description/Preferred Qualifications
You will be providing service support to customers in the following activities:
- Installation and Warranty support for PVD/ETCH/CVD products.
- Follow-up daily technical issues encountered by customers.
- Manage site issues generate reports feedback to division and drive for solution.
- Timely update report in internal system to ensure actual status is captured in system.
- Travelling customer sites is required for this role.
Minimum Qualifications
- 3 years experience within the semiconductor field or other capital equipment
- Self-motivated and can work independently.
- Working in multi-disciplinary environment - an advantage
- PVD or ETCH or CVD experience is required.
- Proficiency in English (speaking and writing)
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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