Collections Administrator
Collections Administrator
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$ 20 - 25
1 Vacancy
Job Description
Collections Administrator
Poughkeepsie NY Hybrid (after introductory period)
$20 - $25 per hour annual bonus
Full-Time MondayFriday
At TEG Federal Credit Union were more than just a financial institutionwere a community. Our mission is to help our members achieve financial success while supporting the dedicated team that makes it possible. We are looking for a Collections Administrator to join our Collections & Risk Mitigation Department in Poughkeepsie NY.
This role is a blend of collections work and administrative support helping preserve the credit unions assets while working compassionately with members to resolve delinquent accounts. If youre detail-oriented organized and thrive in a member-focused environment wed love to hear from you.
What Youll Do:
- Contact members with delinquent loans or negative balances via phone email or mail to resolve accounts.
- Set up payment arrangements recommend workout solutions and assist with hardship considerations.
- Process claims for GAP VSI life disability and involuntary unemployment insurance.
- Handle ACH exceptions returned loan payments and recovery postings.
- Review and respond to credit report disputes using e-Oscar.
- Work with attorneys and collection agencies on bankruptcies charge-offs and repossessions.
- Generate and manage administrative reports including small balance loans and funds on hold.
- Maintain accurate and confidential records of all collection activity.
What Were Looking For:
- 13 years of experience in collections lending or a related financial services role.
- High school diploma or GED required (college coursework in business/finance preferred).
- Strong interpersonal and communication skills with the ability to handle sensitive situations professionally.
- Working knowledge of Microsoft Excel and Word; strong math skills.
- Ability to multitask in a fast-paced environment.
- Must be (or willing to become) a Notary Public.
Why Join TEG
- $20 - $25 per hour annual bonus
- Hybrid work option available after training
- Health dental and vision insurance
- 401(k) with match pension plan
- Paid time off and holidays
- Career development and training opportunities
- A culture built on teamwork respect and community impact
If youre ready to make a difference in peoples financial lives while building your career apply today to join the TEG Federal Credit Union team!
Apply Now for immediate consideration!
TEG Federal Credit Unionis an Equal Opportunity are considered on the basis of skills experience and qualifications without regard to race age creed color nationality gender sexual orientation gender identity marital status military background disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify please visit.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
