Encore- Delivery Specialist
Encore- Delivery Specialist
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Job Description
Jaguar Land Rover North Haven
Encore-Delivery Specialist
Step into the spotlight as a Jaguar Land Rover Encore Delivery Specialist where your passion for luxury vehicles meets the thrill of customer engagement. From cutting-edge technology to refined performance features youll deliver personalized hands-on introductions that turn that first drive into unforgettable moments.
What We Offer:
- Paid Holidays & PTO to maintain a healthy work-life balance.
- Enjoy working in an Air-Conditioned Shop for your comfort.
- Comprehensive health dental and vision benefits.
- Paid Life Insurance for peace of mind.
- 401K with a company match for your financial security.
- Employee discounts on automotive products and services.
- Continuous training to keep your skills sharp.
- Opportunities for career advancement in our expanding operation.
What Youll Do: In this role youll be the go-to expert ensuring every new owner not only understands but truly experiences the full potential of their Jaguar or Land Rover.
- Conduct personalized vehicle delivery experiences for Jaguar and Land Rover owners ensuring they are familiar with all vehicle features and functionalities.
- Provide comprehensive demonstrations of vehicle systems including infotainment navigation driver assistance technologies and vehicle customization options.
- Tailor delivery experiences to meet the unique preferences and needs of each owner ensuring they feel confident and excited about their new vehicle.
- Serve as a high-luxury resource for owners answering questions resolving concerns and providing ongoing support post-delivery.
- Reach out to owners after purchase to ensure they understand their vehicles features technology and options.
- Maintain detailed records of delivery appointments owner preferences and vehicle features to ensure accurate follow-up and ongoing customer satisfaction.
- Collaborate closely with sales service and administrative teams to streamline delivery processes and enhance the overall ownership experience.
- Stay informed about Jaguar and Land Rover product updates technologies and enhancements to continuously improve delivery experiences.
Keys To Success:
- Previous experience in a customer-facing role preferably in automotive sales or service with a strong passion for delivering exceptional customer experiences.
- Expertise in Jaguar and Land Rover vehicle features technologies and customization options preferred.
- Excellent communication and interpersonal skills with the ability to convey complex information in a clear and engaging manner.
- Strong organizational skills and attention to detail with the ability to manage multiple tasks and prioritize customer needs effectively.
- Flexibility to accommodate owner schedules including evenings and weekends as needed.
- Valid drivers license with a clean driving record.
Are you ready to be part of one of Connecticuts fastest growing and most respected automotive groups At Executive Auto Group were not just expanding were setting the standard for excellence in the industry. As one of the states largest and most successful dealership networks we are committed to delivering exceptional service to our customers and that starts with investing in our most valuable asset: our people. We offer a dynamic work environment outstanding benefits and a culture built on respect growth and opportunity. If youre inspired by innovation driven by success and eager to work alongside talented forward-thinking professionals your future starts here.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
