Social Care Network Coordinator
Social Care Network Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Seeking: compassionate individuals looking to help make a difference!
If you are passionate about making a difference in someones life and want to work for an organization that appreciates and recognizes their employees success we encourage you to apply today!
Seeking a Full Time Social Care Network Coordinator on our Elmira Corps Team
Our Full Time opportunities offer:
Generous time off every year including 14 paid holidays up to 3 personal days vacation time and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Comprehensive Health Care Coverage with low cost employee premiums co-pays and deductibles
Company Paid Basic Term Life Insurance for Employee
Long Term Disability Insurance
Eligibility for supplemental insurance plans including Short Term Disability AFLAC and Voluntary Term Life
Flexible Spending Account
Eligibility for Federal Student Loan Forgiveness Program
Tax Deferred Annuity (403B)
Christmas Bonus
Wireless discount for Sprint or Verizon customers
Free parking
SCOPE AND PURPOSE OF POSITION:
The Social Care Network Coordinator (SCNC) is responsible for effectively supporting the organizations engagement with Finger Lakes Social Care Network (FLIPA) within the assigned target areas and reach and under the leadership of the Family Programs Director. Priority focus will be the screening and referral of clients provision of direct services through communications with clients received through the FLIPA and case support as needed to ensure clients processed through the HVSCN are appropriately served. This will require the SCNC work cooperatively with the Divisional Social Services Director to determine work priorities evaluate client needs and deliver services and provide reporting and other information internally and through the WeLinkCare database platform. This position will require significant daily interface with the WeLinkCare platform and telephone communication. This work will require working effectively with other staff and areas of NECC to accomplish outcomes.30 hours.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Leadership Responsibilities:
The SCNC will:
Respond in real time to all contacts received by Salvation Army requesting services related to the FLIPA network via telephone email and/or the WeLinkCare platform
Serve as the SCN Screener role to screen and engage within the WeLinkCare platform preparing contacts for the next stage of engagement SCN Navigation
Assess client needs and strive to assist/empower the meeting of those needs within the guidelines of the program and usage of the appropriate consents provided within WeLinkCare screening
Serve as the SCN Navigator role for clients that can proceed to the next stage to assess/ process for service provision; using the WeLinkCare platform clients will receive referrals to external (non-Salvation Army) or internal (NECC) service providers as trained by the FLIPA and WeLinkCare administrators
Carry out internal WeLinkCare steps through which HVSCN service provision authorizations would be obtained and automated invoicing for Screening and Navigation services are completed
Conduct intakes complete documentation transmit paperwork to clients and upload any necessary documentation to the WeLinkCare platform
Serve as the Salvation Army internal SCN Care Manager processing clients for Level 1 and Level 2 services
Provide accurate and complete data entry consistently via the WeLinkCare platform
Communicate regularly with the Social Services Director to discuss program progress and resolve problems
Complete all initial and ongoing training as required
Represent Salvation at FLIPA meetings if appropriate for subject matter
Participate in professional development and training annually
Attend monthly Salvation Army staff meetings
Follow all Salvation Army Policies and Procedures
Maintain regular attendance
All other duties as assigned
Program Delivery:
The SCNC will:
Conduct SCN Care Management Level 1 and Level 2 service provision as needed
Engage Family Social Services Director case management staff and food program staff as needed
Provide program delivery back up support to case management staff food program staff and transportation staff as needed and time permitting.
Qualifications
SPECIAL SKILLS CERTIFICATES LICENSES REGISTRATIONS:
Utilizes proactive thinking and problem-solving skills
Is self-motivated to advance work seek solutions and gain input from others at the appropriate intervals
Able to maintain patient professional demeanor when dealing with diverse community of clients colleagues volunteers community members and others
Ability to responsibly manage confidential and/or sensitive information
Strong interpersonal skills
Excellent written and communication skills
Flexible adaptable and consistent
Models Salvation Army values always
Previous experience in a position like the one described
Knowledge of social programs and services
Ability to use technology including Microsoft Word and online email and calendar programs
Satisfactory background check through central database and DMV Record check
Ability to lift a 50-pound box
Ability to walk up and down stairs
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
IC
Employment Type
Full-Time
