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Were committed to bringing passion and customer focus to the business.
JOB SUMMARY
The Quality System Manager oversees the administrative process workflows within the quality department maintains the ISO 9001 compliant quality management system monitors KPIs and quality metrics and facilitates internal and external auditing activities. Works in coordination with the Quality & Food Safety Manager for FDA if needed.
The Quality System Manager adheres to quality specifications safety compliance and regulatory/environmental rules and regulations.
DUTIES & RESPONSIBILITIES
- Manages the ISO 9001 Quality Management System
- Manages QDR Database and calculates cost of poor quality
- Manages the Corrective Action logs
- Manages plant quality scorecard metrics and KPIs
- Manages CofA and CofC request process
- Performs departmental internal audits and ensures annual internal audit schedules are fulfilled in the Cincinnati Region
- Hosts external auditors (i.e. Customer ISO 9001 SQ etc.) for the Cincinnati Region
- Assists the integration team with quality related insourcing and acquisition activities
- Conducts new raw material source review and approvals
- Manages customer complaint case workflow for chemical and packaging quality in the Cincinnati Region
- Drive continuous improvement in safety quality service and productivity
- Set annual performance goals and conduct annual reviews for all direct reports
- Maintain a strong constant focus on workplace safety to establish a culture that requires safe work behaviors by everyone present at our facilities.
- Prioritizing daily tasks
- Any other responsibilities delegated by the Director of Quality
- Regular and sustained attendance
QUALIFICATIONS
- 3-5 years of Process Management experience
- 5-10 years of operations experience in a manufacturing environment
- Ability to own the leadership role and function in all quality assurance matters
- Proven experience where a high level of accuracy is non-negotiable
- Strong attention to detail professional and positive attitude
- Experience working independently and in a group/team setting
- Able to prioritize and organize the daily workload to meet deadlines
- Experience testing chemical products and samples
- Demonstrated experience with continuous improvement efforts and corrective actions
- Excellent written and verbal communication skills
- Ability to communicate well with plant employees vendors customers auditors and senior leaders.
- Proficient with business software platforms
- Ability to analyze data and prepare presentations and communications
- Working knowledge of ISO 9001 quality management system standards
- Experience with warehouse management software - preferred
- Proficient in Microsoft Suite Word Excel PowerPoint Dynamics D365 preferred
EDUCATION REQUREMENTS
Bachelors Degree or equivalent level of experience
Bachelors Degree in a scientific related field preferred
Management or Leadership Training preferred
OTHER INFORMATION
Frequent exposure to wet and humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme heat (non-weather) and loud noise levels.
1-5 Direct Reports
#INDCORP
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity gender expression genetic information service in the military veteran status or any other protected status in accordance with applicable federal state and/or local law and/or regulation.
Required Experience:
Manager