Manager of Quality Assurance
Manager of Quality Assurance
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$ 76622 - 101920
1 Vacancy
Job Description
Service New Brunswick
Quality Assurance Manager
R85-2025/26-242
Open Competition
Pay Band 6
18 month opportunity
Flexible work location within New Brunswick
Service New Brunswick is seeking a civic-minded independent thinker to joinProperty Assessment Services Branch as Interim QualityAssuranceManager for an 18-month period. For this position a flexible work environment will be considered in terms of work location (hybrid) hours and methodologies to deliver the services you are accountable for.
Reporting to the Director Quality Assurance and Business Support you will be responsible for the management of the Quality Management System and Education programs. This highly independent role will provide leadership and direction to the quality assurance team as well as advice and support to process owners and leadership as the subject matter expert in quality will have the opportunity to work on leadership skills influence processes and connect with senior management as part of your personal development.
Responsibilities include:
- Leading the evolution of the Quality Management System within the branch and considering an impending system implementation
- Developing and updating the Quality Assurance Annual Plan based on risk and operational requirements
- Overseeing the execution of the Annual Plan including timing resource allocation and deliverables including quarterly follow-ups and reporting to the Executive Director
- Identifying systematic issues and providing value add recommendations
- Maintaining and improving the audit approach design including planning execution reporting and follow-up
- Collaborating with other units within Property Assessment Services to ensure integration of quality assurance standards practices and methodology with daily operations and initiatives
- Guiding the learning and development approach for the organization
- Establishing monitoring and reporting on measurable outcomes for the QA and education programs
- Participating in committees working groups and forums representing the quality assurance perspective
- Providing subject matter expertise in quality assurance to Property Assessment Services
- Coaching leading managing and mentoring a team of 3
Additional responsibilities may arise based on the skills and experience you contribute or due to changing business risks and opportunities.
Please ensure that you indicate the competition number R85-2025/26-242 when applying.
ESSENTIAL QUALIFICATIONS: A university degree in Business Administration or other relevant field and a minimum of six (6) years of related experience including two (2) years of experience in auditing quality management systems or related activities and two (2) years of supervising equivalent combination of education training and experience may be considered.
Written and spoken competence in English is required. Please state your language capability.
Applicants must clearly demonstrate the essential qualifications to be given further consideration.
ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate:
- Process Improvement
- Management Systems
- Data Analysis
Preference will be given to candidates with a relevant designation (CPA CIA ISO)
You may be asked to showcase one or more of the asset qualifications in addition to the essential qualifications.
OPERATIONAL REQUIREMENTS: The following operational requirement(s) is also required:
- This position may be required to travel on occasion within the province to regional offices; candidates must possess a valid drivers license.
- There may be occasional weekday evenings or weekend work hours or times when this position must be accessible outside of normal work hours.
- Candidates will be required to undergo Criminal History Clearance prior to appointment
BEHAVIOURAL COMPETENCIES:The successful candidate will possess the following behavioral competencies:
- Results Orientation
- Organizational Commitment
- Analytical Thinking/Judgment
- Effective Interactive Communication
- Developing Others
TECHNICAL COMPTENCIES: The successful candidate will possess the following technical competencies:
- Knowledge of Auditing and/or Quality Assurance practices
- Knowledge of Applicable Legislation and the Departments Policies and Procedures
- Planning and Organizing Skills
- Written Communication
Salary: $76622 - $101920 Pay Band 6 - Management and Non-Union Pay Plan
We strongly encourage you to submit your application via the online portal by using the Apply Online buttonto increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by September 7 2025indicating competition number R85-2025/26-242.
We thank all those who apply however only those selected for further consideration will be contacted.
This competition may be used to fill future vacancies at the same level.
In the unlikely event that you experience technical difficulties or are unable to complete your application online contact.
We thank all those who apply however only those selected for further consideration will be contacted.
Candidates registered with theEqual Employment Opportunity Programand veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment.
We promote a scent-reduced environment.
We are an Equal Opportunity Employer.
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!
Required Experience:
Manager
Employment Type
Full-Time
