Regional Manager
Regional Manager
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Job Description
About Us
Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years weve created an integrated network of services to provide people with disability the essentials routine and stretch they seek in life. Whether its employment learning community connection or anything in between we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses organisational partnerships and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.
Whats in it for you
At Help every person is the master of their journey. And that starts with our team. We are a values-based organisation that strives to create an environment where employees openly embrace our mission and vision every day. As a valued member of our team were committed to looking after you by offering some great benefits including:
- Excellent salary sacrificing benefits! Package up to $15900 of your annual salary tax free and additional $2560for meal and entertainment expenses
- An inclusive work environment that values both your personal and professional life with a strong focus on flexibility to help you achieve a healthy work-life balance
- Access specialist and accredited training professional mentoring and ongoing coaching
- Benefit from opportunities for professional development and career advancement
- Learn while you work with the opportunity to gain a Certificate IV in Community Services
- Celebrate your milestones through our dedicated Service Award Program
- Access free and confidential support through our Employee Assistance Program (EAP)
- A job where every day is different and you will positively contribute to the lives of people with disability
About the opportunity
The Regional Manager provides strategic and operational leadership across multiple sites to ensure the effective delivery of Inclusive Employment Australia services. This role drives high performance and compliance with contractual obligations fosters strong community and employer partnerships and supports Business Managers and their teams to achieve sustainable employment outcomes for people with disability. The Regional Manager promotes a culture of continuous improvement staff development and service excellence ensuring the region contributes to the growth reputation vision and mission of the organisation.
Your key responsibilities will include but are not limited to:
- Ensure each participants individual needs and aspirations for employment are at the center of your focus
- Provide strong leadership and clear direction to Business Managers within the region ensuring all teams receive the guidance support and development they need to succeed.
- Maximise contract performance by thoroughly understanding government contractual obligations and performance targets and developing effective strategies to achieve and exceed these.
- Manage the regions financial performance through sound revenue generation cost control and budget management.
- Provide direct supervision coaching and mentoring to Business Managers supporting them to grow develop and enhance the performance of their managed sites.
- Collaborate with various departments to develop and implement workforce plans that attract retain and build the capability and performance of all team members across the region.
- Ensure stakeholder and customer feedback is managed promptly and in line with organisational policies with a focus on strengthening relationships and driving service improvements.
- Build and maintain strong partnerships with key stakeholders including federal state and local government agencies employers and community organisations.
- Foster and champion a service culture across the region that prioritises best-practice disability employment supports and outstanding customer experience.
- Demonstrate a continuous improvement or growth mindset through identifying improvement opportunities and solutions in how we practice and deliver core services
This position is Full-Time operating in the following areas: Gympie Kingaroy and the wider Gympie region
The role will commence through October/November
About you:
We are seeking motivated and value driven leader to join our Inclusive Employment Australia division as a Regional Manager. Your will have proven experience in fostering a quality team environment as well as managing and driving teams to achieve excellent outcomes for our participants. You will also have the following:
- Minimum of 3 years experience in Employment Services Industry
- Tertiary or vocational qualifications in Disability Studies or Employment Services (desirable)
- Demonstrated ability to lead a team of managers and service delivery staff
- Understanding of the government funded employment programs and an ability to interpret contract requirements
- Previous experience in regional management
- Strong business acumen and a proven ability to work with KPIs and targets to achieve/exceed performance and financial objectives
- Well-developed IT knowledge and experience in Windows and Web based applications
- Proven high level of interpersonal verbal and written communications skills and demonstrated ability to share skills and knowledge with others
- Proven effective problem-solving and mediation skills
- Demonstrated ability to manage a proactive diverse team and create a positive inclusive work culture
How to apply for this role
If youre looking for a rewarding role with an innovative and diverse organisation we encourage you to submit your application.
Applications close: Applications will be assessed as they are received.
Contact: To learn more about this opportunity please contact the Recruitment team on:
As part of our recruitment and selection process all successful candidates must have or be willing to undertake a range of checks including verification of working rights Working with Children (Blue Card) NDIS Worker Screening (Yellow Card) professional reference checks and a national police check.
If you would like to learn more about working for us or what we do we encourage you to visit or follow us on LinkedIn
Required Experience:
Manager
Employment Type
Full-Time
