Behavioral Health Specialist

A LITTLE ABOUT US:

ERC was founded over 20 years ago to tackle healthcare disparities among our vulnerable populations. We are building the next generation of service providers. We are rethinking the service delivery paradigm and seek leaders with strong people management skills and experience in the public health industry to join us as we grow.

We are incredibly proud of the organization weve built so far! Our team is our biggest competitive advantage and we will continue investing in our ERC team and our people-first culture.

THE OPPORTUNITY:

You bring your passion for helping others live their best lives. Your awareness of the importance of recovery and your ability to support individuals in developing and exercising self-advocacy determining and obtaining needed supports and developing and maintaining recovery focused goals is paramount. Your commitment to working directly with those who need assistance and your ability to find resources to help meet their needs is vital to the work we do.

General Responsibilities

Reports to the Behavioral Health Program Manager. The Behavioral Health Specialist is responsible for delivering high quality client-centered support to individuals experiencing mental health emotional and/or substance use challenges. This position involves direct care services treatment planning support crisis intervention and coordination of behavioral health services in accordance with best practices and regulatory standards. The Behavioral Health Specialist works as part of an interdisciplinary team to improve outcomes and quality of life for clients across a variety of settings.

Duties

• Support Behavioral Health Therapists by ensuring case notes are updated promptly accurately and in compliance with organizational policies and funding requirements.
• Assist in developing and updating Individual Service Plans (ISPs) in collaboration with therapists clients and interdisciplinary team members ensuring goals are person-centered and measurable.
• Gather review and organize clinical information from assessments screenings and collateral sources to support diagnostic impressions.
• Contribute to developing diagnostic impressions by synthesizing client history presenting concerns behavioral observations and assessment data under the guidance of a licensed clinician.
• Monitor client progress toward ISP goals documenting changes and recommending adjustments in coordination with the treatment team.
• Coordinate with case managers peer support specialists and medical providers to ensure continuity of care and integration of behavioral health services with other supports.
• Maintain confidentiality and compliance with HIPAA agency protocols and ethical standards in all client documentation and interactions.
• Participate in team meetings and case conferences to discuss client needs progress and service adjustments.
• Provide client education on behavioral health resources treatment options and wellness strategies as directed by licensed staff.
• Assist with data collection and reporting for program evaluation and quality improvement purposes.
• Conduct behavioral health screenings intake assessments and psychosocial evaluations to identify client needs and risk factors.

• Assist in developing implementing and updating individualized treatment or recovery plans in collaborations with clinical staff.
• Provide supportive counseling psychoeducation and life-skills coaching to promote client self-sufficiency and recovery.
• Respond to behavioral health crises including performing bask risk assessments and assisting with de-escalation under supervision.
• Coordinate referrals and services with external providers community agencies and internal care teams to ensure continuity of care.
• Support client navigation of healthcare housing employment benefits and legal systems by providing referrals and follow-up assistance.
• Maintain timely and accurate clinical documentation in compliance with organizational policies HIPAA and accreditation standards (e.g. CARF Medicaid and DATEP).
• Participate in multidisciplinary case reviews team meetings and ongoing professional development opportunities.
• Assist with community outreach efforts including attending health fairs community events and client engagement activities.
• Track and report client progress and outcomes to support quality improvement and grant reporting requirements.
• Monitor attendance participation and follow-up for behavioral health groups and individual sessions.
• Provide administrative and logistical support to behavioral health programs including scheduling appointments and coordinating transportation resources when needed.

Employment Standard & Conditions

EXPERIENCE: Bachelors Degree in Psychology Social Work Counseling Behavioral Science or related field required. Minimum of 1-3 years of case management addition the incumbent must have a minimum of two years of experience in a behavioral health or human services setting. Experience working with diverse populations and understanding of trauma-informed care preferred.

Knowledge Skills & Abilities

• Must be able to work as an integral part of the BH team and exhibit team building skills and competencies.
• Must be extremely familiar with social services resources offered in the Atlanta Metropolitan Area and across the State of Georgia.
• Must possess outstanding organizational time management and communication skills.
• Must demonstrate solid decision making skills.
• Must have strong interpersonal skills and possess the ability to interact effectively among a multifaceted multidisciplinary team.
• Must communicate effectively in writing as appropriate to document and record client service plans goals and progress.
• Must have excellent oral and presentation skills to facilitate access to services and convey information effectively with staff clients physicians behavioral specialists and other service providers.
• Demonstrated experience working with diverse medically underserved high risk populations.
• Must be culturally competent.
• Must have strong computer skills.
• Must be able to work flexible hours when required.
  

Status:Full-Time.

Job Location:The position is based in Atlanta and requires work at the ERC office(s).

Travel: Travel is not required for this position.

How to Apply:Please submit a resume and salary requirements to. Please place Case Manager in the subject line of the email when applying. Point of Contact: Phyllis D. Finley HR Consultant

NO PHONE CALLS PLEASE. Due to the large number of applicants only successful candidates will be contacted.

COMPUTER SKILLS:

• Microsoft Office: Intermediate to advanced knowledge of Access Word Excel PowerPoint Publisher Adobe.
• Document Design and Layout skills.
• Electronic mail software Email software; Microsoft Exchange
• Experience with utilizing an electronic health/medical records system preferred.

MEDICAL SCREENING:

• Must successfully pass a pre-employment drug screen and background check
• Must submit verification of completion of the following current health screenings
  1. Influenza immunization
  2. Tuberculin Skin Test (TB) within the past 12 months
  3. HBV immunization

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk and hear

• The employee is regularly required to sit stand and walk
• The employee is regularly required to use hands to key handle or feel and reach with hands and arms
• The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.

STANDARD HOURS: 9am 6pm.

SALARY RANGE:Salary is contingent upon available funding and is commensurate with experience and qualifications.

JOB LOCATION:The position is based in the Atlanta metropolitan area and requires the employee to work at the Empowerment Resource Center office.

POINT OF CONTACT: Phyllis Finley HR Consultant

Empowerment Resource Center makes all hiring and employment decisions without regard to race creed color age gender gender identity marital or parental status religion ancestry national origin physical or mental disability sexual orientation sexual identity immigrant status political affiliation or belief ex-offender status (depending on the offense and position to be filled) unfavorable military discharge membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations height weight or HIV infection in accord with the Organizations AIDS Policy Statement of September 1987. Individuals with disabilities requiring accommodation should contact the Human Resources at .

Empowerment Resource Center values a diverse respectful and collaborative work environment. We establish and maintain trustful relationships with all staff contractors funders partners and communities. We believe that hard work a focus on quality and a passion for the publics health are required to improve the well-being of individuals families and communities. ERC looks to all staff and contractors to contribute to the effective implementation of programmatic activities.