Front Desk Concierge

Are you enthusiastic about providing outstanding service and creating a warm welcoming environment for residents and guests We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional friendly and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe pleasant environment for all wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location: Village on the Park Denton an Assisted Living with Memory Care senior community

Pay Rate: $17.00/hr.

Full Time: Monday - Friday 9:00 a.m. - 6:00 p.m.

Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet residents families prospective residents guests and employees with a courteous polite and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents families vendors and visitors providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Follow schedules and instructions assist with guest and employee meal ticket sales and other service requests.
• Operate the paging/telephone system answer calls determine their nature and route them appropriately.
• Assist with maintenance orders either on paper or through an electronic system.
• Monitor emergency calls doors and fire alarms responding according to established policies and procedures.
• Assist with scheduling job applicant interviews for department heads.
• Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
• Be an active member of the communitys emergency response team.
• Maintain a professional appearance and good personal hygiene in accordance with company policies.
• for long periods work in various environments lift up to 40 lbs and occasionally climb stairs lifts or ladders.
• Assist with special projects or tasks as assigned.
• Detect and prevent suspicious behavior vandalism theft and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

• High School diploma or GED required.
• Prior customer service front desk and telephone experience preferred.
• Valid Texas Drivers License required.
• Excellent communication and customer service skills; strong problem-solving skills good judgment and attention to detail.
• Proficient in PC skills including Microsoft Office Word and some Excel.
• Understanding of HIPAA requirements.

EOE/M/F/D/V