Manager, Investments Accounting Operations
Manager, Investments Accounting Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Manager acts as a Point-Of-Escalation with various stakeholders to ensure that SimCorp Dimension (SCD) is reliable and accurate. The successful candidate will be accountable in leading and performing the teams daily operations and providing support to business users in addressing moderate to complex business issues. The manager will also be responsible in the proactive and innovative performance of the Institutional and GA Investment Accounting team and support some projects of the Accounting Operations Solutions and Initiatives team.
Position Responsibilities:
- Primary point of escalation by the Business Unit upstream and downstream stakeholders
- Lead the team by ensuring consistent and reliable service delivery to stakeholders
- Ensures the team monitors the team shared mailbox throughout the day and taking appropriate actions
- Support ad-hoc analyses to identify root cause of production problems and develop timely solutions
- Oversee the analysis of accounting data to ensure accurate accounting records.
- Lead the investigation of anomalies within Simcorp and recommend resolution or escalation to appropriate parties.
- Implement and validate changes to accounting procedures and update documentation to ensure operational objectives and standards are met;
- Prepare verify and organize the information required for the preparation of monthly client reports management reports and other financial reports;
- Gather data for KPI analyze trends and report result to Business Unit/Management;
- Lead the regular business reviews and produce dashboard and metrics reports detailing the teams performance (productivity utilization and attendance) challenges and areas for improvement.
- Lead/participate in projects as assigned to develop and implement new systems and products that will create process efficiencies and cost savings.
- Strengthen BU partnership and relationship through regular interaction and meetings
- Promote employee engagement and other employee-centered initiatives.
- Address team issues and concerns through effective planning and strategy.
- Perform managerial duties such as hiring attendance/incentives management billing and overall coordination with the support departments such as HR Finance and IT
- Ensure that all Service Level Agreements and MBPS and Business Unit compliance standards are met at all times
- Consult with MBPS Investments management on business planning direction and identification of opportunities for team growth and development
- Perform the People Manager role for the performance management professional growth and development of staff which includes feedback sessions productivity tracking coaching one to one meetings and regular employee reviews.
- Any other duties or projects assigned from time to time within or beyond working hours if needed
Required Qualifications:
Bachelors degree in Finance or Accounting with a minimum of 8 years of relevant experience
Leadership experience of 5 years or more
Professional Accounting designation preferred;
Experience working directly with business clients in addition to application support teams
Previous experience in investment operations in insurance or financial services is highly preferred
Ability to work well independently as well as with others as part of a team
Ability to grasp new concepts and information quickly
Eager to build strong relationships with internal departments and external partners
Excellent organization and prioritization skills with the ability to manage competing priorities
Comfortable influencing without authority
Preferred Qualifications:
Transformation experience: Knowledge in technologies such as Alteryx Aladdin by Blackrock SIMCORP
Strong communication skills both written and verbal
Strong customer service orientation
Should possess a desire to learn new skills adapt and take on new challenges
Strong relationship management skills to build enduring and productive alliances across matrix organizations.
Experience in partnering with a diverse team located in multiple locations and time zones.
Excellent analytical and diagnostic skills with knowledge and understanding of process design as well as productivity improvement methodologies.
Excellent initiative and ability to commit to a course of action in the face of risks and uncertainty
Candidate must be willing to work on a mid-shift
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
Employment Type
Full-Time
