Billing and Collection Assistant
Billing and Collection Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Billing and Collection Assistant acts as a strategic liaison between the business unit and the centralized Shared Services Center (SSC) focusing on billing credit collections and revenue-related functions. This role ensures that processes around customer billing collections and revenue recognition are tightly aligned with commercial operations and contributes to business decisions by providing financial insights and performance analysis.
KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:
Billing & Credit Coordination
- Interpret and relay customer billing requirements pricing structures and contract
specifics to the SSC - Review and approve or escalate non-standard billing terms discounts and credit limits
- Oversee the accurate and timely issuance of invoices in partnership with SSC
Collections Management
- Analyze accounts receivable aging and generate customer-level collection forecasts
Collaborate with SSC on complex collection issues and escalations - Work with Sales and Account Management teams to assess payment risks and define
collection strategies
Financial Analysis & Reporting
- Monitor and report on key AR performance indicators (e.g. Days Sales Outstanding
bad debt aging trends) - Deliver insights into customer payment patterns and credit risk exposure
- Provide AR and billing data inputs to support budgeting and cash flow planning
Revenue Assurance & Compliance
- Ensure revenue recognition practices are in line with delivery milestones invoicing
and contract terms - Work closely with Revenue Accountants and SSC to ensure timely month-end closings
- Support internal and external audit activities related to billing AR and revenue
recognition
Stakeholder Collaboration
- Partner with cross-functional teams including Sales Legal and Account Management
on billing and collections terms - Serve as the main point of contact for the BU in liaising with SSC billing and AR teams
Resolve billing disputes efficiently and coordinate resolution efforts with relevant
stakeholders
EDUCATION TRAININGS LICENSES REQUIRED
- Graduate of any Business Course
- With at least 2 years of work experience in related track
Employment Type
Full Time
