IT Asset Specialist

Omaha, NE - USA

Monthly Salary: Not Disclosed

Posted on: 30-08-2025

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The IT Asset Specialist will play a crucial role in ensuring smooth IT operations and effective service delivery within the organization via detailed attention to IT asset activities. This position requires strong attention to detail excellent organizational skills and the ability to work collaboratively across various IT functions. The IT Asset Specialist will provide valuable assistance to IT leadership own and evolve asset management materials and deliver tier 1 IT helpdesk services as needed.

Key Responsibilities:

Maintain physical organization and cleanliness of IT assets across all facilities.
Follow processes to prepare deploy or ship IT assets for new hires.
Follow processes to retrieve assets from terminated team members.
Deliver phone support for user issues related to IT assets.
Assist in the physical movement of IT assets as required.
Maintain high levels of accuracy in our asset management platform.
Continuously evolve knowledge of IT assets and related support.
Perform assets audits per an established schedule.
Perform life cycle analysis for IT assets.
Create and manage PO requests for asset-related products or services.
Manage asset retirement processes including proper disposal as required.
manage projects related to IT assets.
Contribute to the development and implementation of IT policies procedures and best practices.
Stay updated on emerging IT trends technologies and industry standards and make recommendations for process improvements.
Perform other administrative and coordination tasks as required to support the IT department.
Attend all required meetings and events.
Adhere to company policies and procedures.
Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time or without notice.

Preferred Skills:

Displays a high level of attention to detail and organization.
Possesses a fundamental understanding of asset management and IT asset concepts.
Understands the importance of inventory accuracy and can work well within an asset management platform.
Demonstrates proficiency with Microsoft M365 in general and with Excel specifically.
Demonstrates proficiency in ticketing systems and help desk software.
Works with urgency and functions well in a high-churn environment.
Ability to handle various projects in a fast-paced environment.
Demonstrates a willingness to learn and adapt to new technologies and processes.

Key Qualifications:

High School Diploma or GED equivalent.
2 or more years of experience in an inventory or asset management function.
Proficiency in Computer Sciences or Information Technology a plus.
Experience in a Contact Center or related environment a plus.
Experience with technical knowledge and understanding of IT systems hardware software and networks a plus.
Prior experience in an IT Help Desk or customer support role is preferred.

DEI Competencies:

Diversity equity and inclusion as a leadership competency is a measure of success within NET.

Cultural Competence:

Understand multiple frameworks values and norms.
Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
Negotiation: Negotiates and facilitates cultural differences conflicts tensions or misunderstandings.
Judgement: Can discern when to inquire advocate drive or resolve more decisively.
Continuous learning: Commits to continuous learning / improvement in diversity inclusion and cultural competence.
Corporate communications: Acknowledge and address possible unfavorable impacts.
Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization.
Brand Management: Identifies partners and leverages relationships with key external diverse suppliers organizations and customers to: Enhance the supply chain increase market share revenues and loyalty.
External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I.
Supplier Diversity: Identifies partners and leverages relationships with key external diverse suppliers organizations and customers to: Enhance the supply chain increase market share revenues and loyalty.

Required Experience:

Unclear Seniority

Job Summary:The IT Asset Specialist will play a crucial role in ensuring smooth IT operations and effective service delivery within the organization via detailed attention to IT asset activities. This position requires strong attention to detail excellent organizational skills and the ability to wor...

Job Summary:

Key Responsibilities:

Maintain physical organization and cleanliness of IT assets across all facilities.
Follow processes to prepare deploy or ship IT assets for new hires.
Follow processes to retrieve assets from terminated team members.
Deliver phone support for user issues related to IT assets.
Assist in the physical movement of IT assets as required.
Maintain high levels of accuracy in our asset management platform.
Continuously evolve knowledge of IT assets and related support.
Perform assets audits per an established schedule.
Perform life cycle analysis for IT assets.
Create and manage PO requests for asset-related products or services.
Manage asset retirement processes including proper disposal as required.
manage projects related to IT assets.
Contribute to the development and implementation of IT policies procedures and best practices.
Stay updated on emerging IT trends technologies and industry standards and make recommendations for process improvements.
Perform other administrative and coordination tasks as required to support the IT department.
Attend all required meetings and events.
Adhere to company policies and procedures.
Other duties as assigned.

Preferred Skills:

Displays a high level of attention to detail and organization.
Possesses a fundamental understanding of asset management and IT asset concepts.
Understands the importance of inventory accuracy and can work well within an asset management platform.
Demonstrates proficiency with Microsoft M365 in general and with Excel specifically.
Demonstrates proficiency in ticketing systems and help desk software.
Works with urgency and functions well in a high-churn environment.
Ability to handle various projects in a fast-paced environment.
Demonstrates a willingness to learn and adapt to new technologies and processes.

Key Qualifications:

High School Diploma or GED equivalent.
2 or more years of experience in an inventory or asset management function.
Proficiency in Computer Sciences or Information Technology a plus.
Experience in a Contact Center or related environment a plus.
Experience with technical knowledge and understanding of IT systems hardware software and networks a plus.
Prior experience in an IT Help Desk or customer support role is preferred.

DEI Competencies:

Diversity equity and inclusion as a leadership competency is a measure of success within NET.

Cultural Competence:

Understand multiple frameworks values and norms.
Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts.
Negotiation: Negotiates and facilitates cultural differences conflicts tensions or misunderstandings.
Judgement: Can discern when to inquire advocate drive or resolve more decisively.
Continuous learning: Commits to continuous learning / improvement in diversity inclusion and cultural competence.
Corporate communications: Acknowledge and address possible unfavorable impacts.
Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization.
Brand Management: Identifies partners and leverages relationships with key external diverse suppliers organizations and customers to: Enhance the supply chain increase market share revenues and loyalty.
External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I.
Supplier Diversity: Identifies partners and leverages relationships with key external diverse suppliers organizations and customers to: Enhance the supply chain increase market share revenues and loyalty.

Required Experience:

Unclear Seniority

Key Skills

SQL
Active Directory
Information Technology
Access Points
System Software
Database
Infrastructure
Linux
Project Management
Internet
Troubleshoot
PC
Procedures
Setup
hardware

Apply Now

About Company

North End Teleservices

North End Teleservices provides omni-channel contact center services where every interaction is a unique one-to-one opportunity to exceed customer expectations. We’re passionate about people, providing pathways for the success of everyone we serve — our employees, clients and the enti ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click