Clinic Office Lead, PIH House Clinic Los Angeles, FT Days
Clinic Office Lead, PIH House Clinic Los Angeles, FT Days
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USD 22 - 37
1 Vacancy
Job Description
The Clinic Office Lead works under the Office Manager to perform various clinic office duties in the medical office setting to ensure efficient operations and patient satisfaction; works closely with Office Manager to trouble-shoot and resolve problems and maintains positive relationships with patients family members visitors and fellow employees. The Clinic Lead displays and practices a workstyle that reflects the mission vision and values of PIH Health. Participates in the continuous quality improvement process maintains a working knowledge of departmental standard operating procedures including scheduling and electronic health record documentation. May serve as the office lead when the department Supervisor is out of the office.
PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Whittier Hospital 37 outpatient medical office buildings a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer digestive health orthopedics womens health urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best practices cutting-edge advancements quality of care and healthcare technology.
Required Skills
- General Office skills
- Statistical data collection time management organization and record keeping.
- Computer skills with advanced knowledge of Microsoft Word Suite (Excel and Power-Point)
- Effective verbal and written communication
- Ability to effectively manage multiple tasks in a fast-paced environment
- Medical terminology
- Problem-solving technology
- Payroll management
- Scheduling
- Knowledge of computer keyboard and 10 key touch ability to type at least 40 words per minute.
- Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs electronic health record systems).
- Demonstrates good telephone management skills.
- Knowledge of ICD-10 CM and CPT coding systems.
- Good organizational skills.
- Ability to identify and solve problems.
- Demonstrates good communication skills bilingual helpful.
- Computer data entry skills
- Ability to maintain composure when confronted with fast-paced situations.
- Preferred Bilingual in Spanish
Employment Type
Unclear
