Senior Advisor, Operations - Community Banking
Senior Advisor, Operations - Community Banking
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Job Description
We are banking at another level.
Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions a Defined Benefit Pension Plan a $750 wellness and health care spending account to name a few
In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning training and development and much more...
Explore the BDC Way in our Culture Book
POSITION OVERVIEW
BDC aims to increase its impact on the Canadian economy by fueling the dreams of entrepreneurs through access to financial solutions and holistic support. Central to this is the ambition to reach more entrepreneurs especially level the odds of those underserved by leveraging lending partnerships. The Community Banking unit is a vehicle for this strategy deploying transformative financing and non-financing solutions through meaningful relationships with external partners (B2B2C model).
Reporting to the Director of Community Banking Solutions Delivery the selected candidate will play a key role managing the day-to-day operations of the products and working closely and collaboratively with colleagues in solution design delivery and partnerships support to meet our ambitious goals. The team is looking for a motivated and execution-oriented individual who can contribute to the operations of the products/partnerships across Community Banking (Loan Guarantee HASCAP Futurpreneur Face and other new products) as well as contribute to solution design/delivery of new products.
CHALLENGES TO BE MET
Against this background BDC is looking for a passionate committed individual to join the Community Banking (CB) team. The core responsibilities will include:
Lead day-to-day transactions for loan guarantees and other financial products under Community Banking. Responsibilities include receiving partner requests analyzing them obtaining authorization through the appropriate Delegation of Authority (DoA) communicating decisions to partners and ensuring compliance with service level agreements (SLAs).
Build strong relationships with internal stakeholders such as Financing Special Accounts and Accounting to support the Community Banking product and operations
Manage the Community Banking reporting and operational requirements such as extracting and distributing monthly Loan Intake Forms and Authorization Reports leading quarterly invoicing processing and managing sharepoint/third-party access requests
Own and manage the partner operational requirements including tracking key metrics/SLAs/covenants/audit requirements the subsequent escalation process and the maintenance of that process.
Oversee shared inboxes and provide frontline support to financial institution (FI) partners.
Contribute to the management of partnerships and solutions data reporting: track measure and analyze KPIs to evaluate impact and identify areas for adjustment
Support partnership launch (-lending/loan guarantees with Fiancial institutions or community partners) management and renewal by working closely with the delivery partnership and design teams.
Build and manage the data governance/access for the CB SharePoint data
Contribute to a centre of expertise and determine impacts and support the implementation of new financial solutions or platforms identify and land continuous improvement opportunities to CB processes
WHAT WE ARE LOOKING FOR
Bachelors degree in Business Administration/related field or equivalent experience.
Minimum of 6 years of experience in the financial services sector and/or operations
Strong analytical skills and financial acumen
Organized detail oriented and thorough
Flexible and enjoys working in a dynamic and changing environment
Demonstrated ability to interact and collaborate effectively with various cross-functional groups within the organization
Strategic thinker with ability to critically question status quo
Can-do attitude with a willingness to jump in where needed
Able to communicate clearly and concisely written and verbally in both French and English is a strong asset.
Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at .
While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted.
Required Experience:
Senior IC
Employment Type
Full-Time
