Patient Service Specialist - Medical Front Office
Patient Service Specialist - Medical Front Office
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Job Description
Overview
Baylor Scott & White Institute for Rehabilitation
Coppell TX
Patient Service Specialist (PSS) - Float
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Candidate will be required to travel to multiple outpatient clinics.
Areas of coverage: Coppell Grapevine Irving Las Colinas Denton Mayhill Flower Mound Carrollton The Colony Little Elm and Plano
Mileage reimbursement
Compensation depends upon candidates years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 - $25 per hourbased off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health Dental and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities
- Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients other department and physicians.
- Maintains office orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
- HS diploma or GED is required
Preferred Experience
- Customer service experience
- Knowledge of insurance verification
- Healthcare medical or dental office administration
Additional Data
Equal Opportunity Employer including Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Unclear
