Senior Application Engineer
Senior Application Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Senior Applications Engineer will provide advanced engineering and technical support for custom-engineered heat transfer products throughout the inquiry-to-order and order-to-cash cycles. This role supports the global Xylem sales team distributors and representatives by reviewing specifications performing thermal analyses estimating costs and preparing proposals. The engineer will also contribute to product development margin analysis and continuous improvement initiatives.
Technical & Commercial Support
- Select rate and quote standard and engineered heat exchanger products to meet customer specifications.
- Perform thermal analysis to determine optimal sizing and configuration.
- Adapt standard and engineered equipment to meet application requirements.
- Collaborate with Engineering and Manufacturing for design and cost estimating.
- Price heat exchangers using cost programs price books and available data.
- Prepare and review proposals contracts and submittals for municipal and industrial projects.
- Review and compare POs to Quotes as needed.
- Ensure compliance with ISO 9001 procedures.
Collaboration & Communication
- Serve as the heat exchanger application expert for assigned markets.
- Support internal teams including sales engineering purchasing and customer service.
- Assist in developing and maintaining SOPs sales tools and design/costing templates.
- Use CRM tools (e.g. Salesforce) to manage project data and communications.
- Provide technical expertise to field sales reps distributors and customers.
- Participate as needed in customer meetings to offer product knowledge and support.
Project Execution & Continuous Improvement
- Collaborate with purchasing and manufacturing to ensure lead times and cost estimates are met.
- Monitor project cycle times identify bottlenecks and balance workloads.
- Report customer complaints and warranty claims to management.
- Assist in developing new price lists and technical data for field sales.
- Maintain and update account files and documentation of industry trends.
- Recommend strategic account handling based on market delivery cost and profitability.
Qualifications
Education & Experience
- Bachelors Degree in Mechanical Chemical Industrial or Civil Engineering.
- 5 years of experience in the rotating mechanical equipment or heat exchanger industry preferred.
- Experience with heat transfer design and hydraulic systems.
Skills & Abilities
- Proficient in Microsoft Office Suite; knowledge of 2D/3D software (AutoCAD CREO/ProE) preferred.
- Experience with CRM systems and thermal design software (HTRI ASPEN).
- Excellent communication presentation and interpersonal skills.
- Strong organizational and task management skills.
- Six Sigma Green Belt certification is a plus.
Physical Demands & Work Environment
- Light lifting (up to 25 lbs); primarily office environment with occasional shop exposure.
- Regularly required to sit stand reach bend and move about the facility.
- Travel up to 10% may be required to support customer meetings and project execution.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Senior IC
Employment Type
Full-Time
