Unified Voice & Firewall Engineer

Kanshe Infotech

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profile Job Location:

Houston - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Title: Unified Voice & Firewall Engineer
Location: Houston TX - Onsite
Job Type: Long-Term (2 years)

Position Summary
We are seeking a highly skilled and resourceful Unified Voice & Firewall Engineer to join our team. This is a critical role for our client who can expertly bridge the gap between our enterprise voice collaboration systems and our network firewall security. You will be a key player in ensuring secure reliable.
This is a unique long-term opportunity for a hands-on engineer who thrives in a dynamic cross-functional environment. While the ideal candidate will have extensive experience we are open to strong candidates with a passion for excellence and a proven track record of success. We are also open to considering two separate resources for the voice and firewall aspects of this role.

Key Responsibilities
  • Voice and Unified Communications (UC) Management:
    • Administer and support Cisco Unified Communications Manager (CUCM) Webex Calling and Webex Contact Center.
    • Manage and maintain voice recording platforms (Cistera or similar).
    • Oversee the entire certificate lifecycle including deployment renewal and securing certificates for voice systems.
    • Monitor voice system performance using tools such as LogicMonitor WhatsUp Gold or SolarWinds to ensure optimal quality of service and uptime.
  • Network Firewall Security:
    • Configure administer and maintain enterprise firewalls with a primary focus on Cisco ASA/FTD and Fortinet FortiGate.
    • Implement robust firewall policies Virtual Private Networks (VPNs) Network Address Translation (NAT) and Access Control Lists (ACLs) to secure the universitys network.
    • Proactively identify and address security vulnerabilities and risks.
  • Cross-Functional Engineering:
    • Serve as the primary point of contact for troubleshooting complex issues that span both the voice and security domains.
    • Collaborate with other IT teams to ensure voice and network systems are integrated seamlessly and securely.
    • Maintain detailed documentation of configurations procedures and troubleshooting steps.
Required Skills & Qualifications
  • Experience: Hands-on experience in both Voice/Unified Communications engineering and Firewall administration. While 6 years of experience is preferred we value expertise and demonstrated capability over a specific number of years.
  • Voice/UC Expertise:
    • Strong hands-on knowledge of Cisco CUCM Webex Calling Webex Contact Center and SIP trunks.
    • Proven experience with voice system integration.
    • Proficiency with voice recording platforms.
  • Network Security Expertise:
    • Expertise in Cisco ASA/FTD and Fortinet FortiGate administration is a must.
    • Experience with Palo Alto firewalls is a strong plus.
    • In-depth knowledge of firewall policies VPNs NAT and ACLs.
  • Certifications:
    • Relevant industry certifications such as CCNP Collaboration CCNP Security Fortinet NSE or PCNSE are highly preferred.
  • Monitoring & Tools:
    • Familiarity with network and performance monitoring tools like WhatsUp Gold LogicMonitor or SolarWinds.
Title: Unified Voice & Firewall Engineer Location: Houston TX - Onsite Job Type: Long-Term (2 years) Position Summary We are seeking a highly skilled and resourceful Unified Voice & Firewall Engineer to join our team. This is a critical role for our client who can expertly bridge the gap between ...
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Key Skills

  • EIGRP
  • VOIP
  • VMware
  • Avaya
  • BGP
  • LAN
  • OSPF
  • QoS
  • Project Planning
  • Scripting
  • Unity
  • Troubleshooting