drjobs Enterprise Infrastructure Support Specialist

Enterprise Infrastructure Support Specialist

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1 Vacancy
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Job Location drjobs

Washington - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Integres is seeking an Enterprise Infrastructure Support Specialist to deliver high-level technical support across a hybrid enterprise environment. This role will manage and maintain Hybrid Azure Active Directory (Hybrid AAD) Microsoft Intune Mobile Device Management (MDM) and the agencys end-user computing infrastructure. The specialist will also provide limited server-related support ensuring secure stable and efficient IT operations for the organization.
 

Hybrid Azure Active Directory Administration

  • Manage and maintain Hybrid AAD including Azure AD Connect synchronization.

  • Oversee identity and access management across on-premises and cloud environments.

  • Implement and support Conditional Access MFA and RBAC configurations.

Microsoft Intune / MDM Support

  • Configure deploy and manage mobile devices and applications via Microsoft Intune.

  • Apply and enforce device compliance and configuration policies.

  • Provide Tier II/III support for Intune-managed desktops and mobile endpoints.

Desktop Infrastructure Support

  • Troubleshoot and resolve advanced issues with Windows 10/11 profiles and applications.

  • Deploy and maintain Windows Autopilot and Endpoint Manager solutions.

  • Manage hardware/software inventory patching and vulnerability remediation.

Basic Server Support

  • Provide Tier I/II assistance for file shares print services and network-related issues.

  • Monitor server health backups and resource usage with server administration teams.

  • Support basic AD GPO DHCP/DNS and file system changes.

Documentation & Reporting

  • Maintain clear and updated technical documentation.

  • Prepare regular status reports on system health incidents and project updates.

  • Recommend improvements to enhance performance reliability and security.


Qualifications :

  • Proven experience in enterprise IT infrastructure support.

  • Strong knowledge of Hybrid Azure AD Microsoft Intune and Windows desktop environments.

  • Familiarity with Windows Server fundamentals Active Directory Group Policy and networking basics.

  • Excellent troubleshooting skills with a methodical problem-solving approach.

  • Strong communication skills and ability to document processes effectively.


Additional Information :

Integres offers competitive salaries bolstered by a comprehensive benefits package which provides safety and security for our employees and their families. Our generous benefits package includes

  • Healthcare and Insurance: medical dental vision short- and long-term disability protection basic life and AD&D insurance
  • 401(k) Savings Plan
  • Accrued Paid Time Off (PTO)
  • Employee Recognition and Rewards
  • Employee Referral Bonuses

Integres is an equal opportunity affirmative-action employer.  We encourage Minority/Female/Protected Veteran/Disabled applicants to apply.  Integres LLC proactively fulfills its role as an equal opportunity employer.  We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces services Medal or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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