IT Web Developer - HCD Architect
IT Web Developer - HCD Architect
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role:
We are seeking a passionate collaborative and skilled Human-Centered Design (HCD) Experience Architect to join our team. This individual will leverage their expertise in HCD practices and methodologies to ensure application vision and user experience success through the development of personas journey maps and execution of user testing. The successful candidate will work toward the adoption and delight of digital applications by aligning business needs with digital solutions.
Key Responsibilities
Prepare and participate in experience benchmarking and usability testing to ensure solutions meet user needs
Conduct user and channel behavior analysis to inform design decisions
Perform qualitative and quantitative research to gather actionable insights
Develop personas and journey maps that reflect user needs and expectations
Identify and address challenges through root cause analysis
Collaborate on experience blueprinting and value modeling to enhance solution impact
Synthesize insights and present findings to business and IT partners
Communicate between business partners and internal teams to ensure clarity
Collaborate with the Experience Architecture team and other organizational stakeholders to shape and drive a proactive strategic application vision
Assist in the execution of discovery and research phases to gather essential insights and feedback
Contribute to partner report-outs ensuring stakeholders are informed and engaged
Qualifications
Bachelors degree in Business Marketing Digital Strategy or related field
Minimum of 3 years of experience in digital strategy user experience or related field
Strong understanding of Human-Centered Design (HCD) principles and methodologies such as design thinking experience blueprinting and insight synthesis
Proven ability to develop and execute digital strategies aligned with business goals
Detail-oriented analytical and proactive in identifying and solving problems
Ability to communicate effectively and collaborate with cross-functional teams including other business units and IT stakeholders
Employment Type
Full-time
