In-Office Surgical Coordinator
In-Office Surgical Coordinator
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USD 20 - 26
1 Vacancy
Job Description
Job Summary:
The In-Office Surgical Coordinator plays a vital role in ensuring efficient safe and organized execution of all in-house surgical procedures. This position is centered on coordinating every step of the in-office surgical workflowfrom scheduling and patient preparation to post-operative follow-upwhile maintaining close collaboration with providers clinical staff and administrative personnel. The Coordinator also leads a remote team of Virtual Assistants (VAs) providing oversight and quality control for their scheduling and support tasks. This role requires strong organizational skills attention to detail and a hands-on approach to managing day-to-day surgical operations within the clinic.
Job Duties and Responsibilities:
- Collaborate with physicians medical staff and front desk personnel to manage in-house surgical schedules ensuring efficient patient flow and optimal room utilization. Coordinate with the medical team to support the needs of in-office procedures.
- Serve as the primary point of contact for patients regarding procedure preparation pre- and post-operative instructions and in-office logistics.
- Obtain and verify insurance authorizations and referrals for all in-office procedures ensuring documentation is complete before the date of service.
- Manage and maintain accurate surgical documentation including consent forms procedure notes and follow-up instructions within the patient record.
- Track lab results pathology reports and diagnostic studies related to surgical cases and coordinate their review with providers.
- Monitor daily and weekly surgical schedules to identify and resolve any conflicts or delays and to maintain operational efficiency.
- Lead a team of Virtual Assistants (VAs) who support in-office procedure scheduling and provider-patient communications. Responsible for assigning tasks delivering training and providing ongoing performance feedback. Set and monitor team performance metrics aligned with increasing in-house procedure volume ensuring productivity and quality standards are met as demand grows.
- Ensure consistency and quality in patient communication and scheduling by working closely with the VA team to identify gaps and implement process improvements.
- Collaborate with internal departments including billing front desk and clinical teams to streamline workflows and enhance the overall patient experience.
Qualifications and Experience:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge skill and/or ability required.
Education & Experience:
- High School Diploma or equivalent required; Associates or Bachelors degree preferred.
- 2 years of experience in a medical office setting; surgical or procedural coordination preferred.
- Experience with EHR systems (e.g. AdvancedMD etc.).
Skills & Competencies:
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Knowledge of medical terminology and surgical workflows.
- Proficiency in scheduling insurance verification and patient education.
- Ability to work independently and collaboratively in a team environment.
- Calm professional demeanor with a patient-centered approach.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Sit for long periods at a time.
- Use hands and fingers in repetitive motions daily.
- Ability to lift push pull up to 20 lbs. periodically.
- Travel to clinic locations or sites as needed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
IC
Employment Type
Full-Time
