Housekeeping Manager - Hilton Hawaiian Village Waikiki Beach Resort
Housekeeping Manager - Hilton Hawaiian Village Waikiki Beach Resort
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$ 65000 - 68000
1 Vacancy
Job Description
What are we looking for
- Minimum one year of experience in a supervisory role or above including scheduling experience for a large team is preferred
- Strong computer skills with the ability to learn new software applications
- Prior hotel Housekeeping experience with knowledge ofbasic sanitation requirements/controls and applications of relevant chemicals is preferred
- Ability to grasp lift and/or carry materials weighing up to 50 lbs; abilityto move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 500 lbs
- Ability to provide clear direction instruction and guidance; administer written oral technical and fit testing; exercise judgment and implement control over
- Ability to visually tactically olfactory and auditory inspect for standard compliance and move throughout the property bend stoop kneel climb walk stand work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time and reach to assist other staff members
- Open availability to work varying days and shifts including but not limited to evenings weekends and holidays
- Computer proficiency with the ability to use MS Word Excel Outlook and hotel software
- Experience managing in a unionized workplace is preferred
- CPR certification and First Aid training preferred
- Certificates in sanitation interior design safety; certification with N.E.H.A and/or AH&MA in Housekeeping are preferred
- Ability to speak another language in addition to English is preferred with Japanese and Chinese being the most desirable
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Hilton Hawaiian Village is seeking a Housekeeping Manager to join our Housekeeping team!
With over 2800 guest rooms overlooking Waikikis largest beachfront Hilton Hawaiian Village is Oahus premier resort destination.Our ideal candidate for Housekeeping Manager will thrive in a high-volume environment and have scheduling experience for a large team. A typical day will consist of inspecting rooms and public hallways in 1 of the 5 majestic towers on property while maintaining a positive attitude and leading other team members to success. Experience managing in a union environment is a plus!
Shift Pattern: full flexibility including overnight shifts weekends and holidays
The yearly salary range: $65000 to $68000
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
A Housekeeping Manager is responsible for ensuring the housekeeping department staff cleans and maintains guest rooms and public space in accordance with client/guest expectations and Hiltons standards of product and service. Specifically you would be responsible for performing the following tasks to the highest standards:
- Plans organizes monitors and oversees operational and department activities to ensure compliance with quality assurance standards set by the hotel
- Oversees and carries out the visual tactile olfactory and auditory inspection of VIP rooms guest rooms corridors lobbies function rooms public facilities laundry areas restaurants lounges etc. for cleanliness and appearance
- Interviews hires trains monitors and counsels assigned housekeepers; ensures that team members follow policies procedures and techniques learned in training
- Arranges work schedules of line employees determining days off ensuring that staffing levels are based on occupancy and/or any current or anticipated projects
- Submits payroll records correcting errors to ensure pay is on time and accurate
- Distributes and delegates work load to guarantee maximum production and guest satisfaction while controlling labor and materials costs
- Ensures proper usage of chemicals and cleaning supplies by monitoring usage providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
- Plans and conducts staff meetings; attends various other related meetings to obtain and disseminate pertinent information.
Required Experience:
Manager
Employment Type
Full-Time
