Shade Server Full Time
Shade Server Full Time
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Salary Not Disclosed
1 Vacancy
Job Description
This position is based in Orlando Florida.
The Marriott Orlando Downtown Hotel in Orlando FL is searching for a Shade Server to join our team. Located in the Creative Village in downtown Orlando the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15992 sq. ft of space an onsite Starbucks Shade Bar and Grill Fitness Center and Outdoor Pool.
Job Description:
- Communicate with the kitchen regarding menu questions the length of wait and product availability.
- Ensure tables are set with clean and sparkling tableware.
- Greet guests timely with a positive outgoing welcome.
- Ensure knowledge of menu and restaurant promotions and specials including ingredients and preparation.
- Present menu describe menu items and make personal recommendations in order to create a wonderful dining experience for the guests.
- Recommend and pair wine selections.
- Serve alcohol/non-alcoholic beverages in accordance with federal state local and company regulations.
- Communicate additional meal requirements allergies dietary needs and special requests to the kitchen.
- Maintains knowledge of MICROS system and follows procedures for placing orders.
- Deliver food and beverage orders in a timely manner.
- Revisit guest table throughout the meal service to ensure satisfaction with each food course and/or beverages.
- Present physical and accurate check to guest and process payment.
- Thank the guest and give a fond farewell.
- Maintain cleanliness of work and guest areas by clearing table and trays in restaurant.
- Bus tables and set table for next guest party.
- Complete closing duties including restocking items turning off lights etc. Follow proper closing procedures cleaning and stocking work stations folding napkins and cleaning and setting tables.
- Complete end of shift paperwork get checked out my management.
- Follow company and department safety and security policies and procedures to promote a clean safe and secure environment including
- Safe operation and storage of tools equipment and machines
- Follow Hazardous Material Management Program
- Use proper equipment wear appropriate personal protective clothing (PPE)
- Use the Lockout/Tag-out system before performing any maintenance work.
- Use correct lifting procedures as necessary to avoid injury
Work Environment / Physical Demands:
- Standing during majority of shift
- Regularly required to lift reach with hands and arms use fingers (keyboard etc.) to handle or feel.
- Lifting requirements of up to 20 pounds.
- Use of the telephone (hearing & speaking)
- Working in caf/kitchen on tiled flooring; kitchen conditions may be hot; floor may be slippery (appropriate footwear required)
- Direct contact with guests managers and employees.
Employment Type
Full-Time
