HR Operations Specialist
HR Operations Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Role
As a Human Resources (HR) Operations Specialist youll be the first point of contact for associates seeking support with HR services policies and proceduresvia our case management system and phone. Youll handle a wide range of inquiries resolve issues efficiently and collaborate with HR teams on more complex matters. This role also supports HR subject matter experts by maintaining data integrity testing system changes managing system tables generating reports and contributing to continuous improvement initiatives and HRIS upgrades.
This position is based in either ourMilwaukee WIorLouisville KYoffice and offers a hybrid work schedule:in-office Tuesday through Thursday withremote work on Monday and Friday.
The Impact Youll Make
- Provide exceptional service by responding to associate inquiries promptly and accurately in line with team SLA guidelines.
- Escalate unresolved issues to the appropriate HR team member and ensure timely follow-up.
- Document all inquiries and resolutions in the case management system.
- Empower associates and managers by educating them on self-service tools like Workday and our Service Center System.
- Initiate review and approve daily Workday transactions.
- Draft and execute HR-related agreements (e.g. termination letters).
- Process invoices and prepare payment memos.
- Complete forms maintain records and submit reports to ensure compliance with government and industry standards.
- Support onboarding for new hires and rehires including paperwork pre-employment screenings and administrative coordination.
What Youll Bring to Baird
- Strong client service orientation with a commitment to confidentiality and professionalism.
- At least1 year of experiencein Human Resources Customer Service or a related field ideally within an HR Service Center.
- Proficiency in HR systems (preferablyWorkday) and Microsoft Office Suite (Word Excel PowerPoint).
- Excellent communication and organizational skills with a sharp eye for detail and accuracy.
- A proactive solutions-focused mindset with the ability to manage multiple priorities and deadlines.
- Collaborative spirit and ability to work effectively across teams demonstrating strong teamwork and leadership potential.
#LI-SB1
#DI
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy citizenship national origin age disability military service veteran status sexual orientation gender identity or expression genetic information or any other status protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
