Field Service Technician
Field Service Technician
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Job Description
Do you love to travel Passionate about serving as a brand ambassador Feel fulfilled by solving technical challenges Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly finding solutions and exceeding customer expectations.
We offer rewarding challenging opportunities throughout the world across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills we want to talk to you.
Were looking for a motivated technician based in the Midwestern or Western United States who thrives on solving problems and building customer this role youll serve as a trusted technical resource for customers with operations across Minnesota Iowa Kansas Arkansas Missouri Texas Oklahoma and Louisiana.
If you enjoy hands-on technical work variety in your day and the chance to travel while making a real impact for our customers this could be the perfect fit.
Do you enjoy this work
- Install commission repair and maintain Modern Packaging automated machinery at customer sites including both electrical and mechanical work
- Troubleshoot and adjust equipment to achieve contracted efficiency rates perform audits install upgrades and deliver follow-up operator training
- Document all service activities (installations commissioning repairs and upgrades) in detailed site reports
- Support customers by recommending machine upgrades retrofits and spare parts that improve safety performance reliability and inventory management
- Train customer personnel during installation commissioning and maintenance activities
- While not traveling support the Modern facility in Deer Park NY by assembling and testing new machines and participating in customer Factory Acceptance Tests
- Maintain flexibility to adapt to diverse work environments and resolve issues quickly
Whats in it for you
Theres no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities as a ProMach employee you receive more than just a paycheck. The education and experience you bring to a role with us matter. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components along with local and national compensation survey data contribute to deciding a candidates potential starting rate of pay.
Total compensation includes your pay potential short-term incentive opportunities comprehensive medical/dental/vision programs as well as life insurance disability insurance paid time off programs a retirement savings plan with a company match and a wellness program. And because we understand the importance of feeling protected there is no waiting period for benefits you are eligible on your first day of employment!
Base Salary Range: $28.00 37.00 an hour
If this sounds like you we want to connect!
- Previous experience as a Field Service Technician (or similar) with 3 years of machine startup repair and maintenance on medium to large-scale industrial equipment
- High School Diploma required; Associates Degree in a related technical field (mechanical or electrical) preferred
- Strong technical skills including mechanical repair ability to read part/assembly drawings and wiring schematics and familiarity with Allen Bradley PLCs VFDs and servo controllers (preferred)
- Proficient in Microsoft Office with strong organizational time management and problem-solving skills to manage schedules paperwork and technical issues effectively
- Excellent communication and customer service skills with the ability to explain technical information clearly train customer personnel and work well with all levels of operators and management
- Self-motivated and adaptable able to work independently while maintaining a positive professional attitude
- Willingness to travel up to 75% domestically and internationally (passport required; occasional trips to Mexico and Canada)
We have the rewards opportunities and the market strength of a large organization combined with the entrepreneurial culture of a small fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.
Curious about life at ProMach Follow us on LinkedIn Twitter and Instagram!
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#MODER
Required Experience:
IC
Employment Type
Full-Time
