Growth Operations Analyst, Sales Oversight
Growth Operations Analyst, Sales Oversight
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Job Description
Hi were Oscar. Were hiring three Growth Operations Analysts Sales Oversight join our Growth Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
About the role
The Analyst Sales Operations manages key processes. The analyst is the subject matter expert on workflows and best practices within a processing team and provides support and training to other team members. Additionally they use their expertise to partner cross-functionally to design new tools and to generate best-in-class processes and procedures across departments.
You will report to the Senior Manager Growth Operations.
Work Location:
Oscar is a blended work culture where everyone regardless of work type or location feels connected to their teammates our culture and our mission.
This is a hybrid role in our Tempe AZ office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid
Pay Transparency:
The base pay for this role in the states of California Connecticut New Jersey New York and Washington is: $28.85 - $37.86 per hour. The base pay for this role in all other locations is: $25.96 - $34.07 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.
Responsibilities
- Manage the end to end execution of sales operations processes.
- Become the subject matter expert on workflows and best practices. Use this expertise to support the development and training of team members and support them on issue resolution.
- Escalate issues through proactive identification and monitoring of processing to management or internal teams and partner with them on resolution.
- Create and maintain workflow documentation and resources for the team.
- Lookup and pull data from databases using internal tools.
- Build and maintain relationships with cross functional internal stakeholders.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Qualifications
- 1 years of work experience in health insurance utilization management and/or operations.
- 1 years of technical proficiency working with Google sheets excel and databases.
- 1 years of experience supporting building workflows improving operations or project management.
Bonus Points
- A bachelor degree associates degree or equivalent work experience.
- Prior work experience in tech healthcare audit or management consulting.
- Experience writing and running SQL queries.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Were on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts within the base pay set forth above are determined by factors including your relevant skills education and experience. Full-time employees are eligible for benefits including: medical dental and vision benefits 11 paid holidays paid sick time paid parental leave 401(k) plan participation life and disability insurance and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection use and disclosure of applicants personal information as well as applicants rights over their personal information please see our Notice to Job Applicants.
Required Experience:
IC
Employment Type
Hourly
