Are you obsessed with data partner success taking action and changing the game If you have a whole lot of hustle and a touch of nerd come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points sophisticated machine learning and AI models Pattern optimizes and automates all levers of ecommerce growth for global brands including advertising content management logistics and fulfillment pricing forecasting and customer service. Hundreds of global brands depend on Patterns ecommerce acceleration platform every day to drive profitable revenue growth across 60 global marketplacesincluding Amazon eBay Tmall TikTok Shop JD and Mercado Libre. To learn more visitor email.
Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweeks Global Most Loved Workplaces.
Are you a skilled and detail-oriented professional with a knack for data analysis and troubleshooting If youre someone who thrives on providing precise answers and insights to operational questions we have an exciting opportunity for you to join our Operations team. As a Project Manager youll play a pivotal role in being one of the leaders in rolling out new tech operational processes SOPs and training materials to help facilitate a seamless transition into our future.
This role will not only help with tech solutions but will also have responsibilities within the company to help ensure every process functions safely and efficiently with minimal waste. Cost savings projects will be a staple task that this role will embrace and navigate with intent.
This is a full-time role and will work out of our warehouse in Hebron KY.
Frequently Asked Questions
What are the core focus areas for a Project Manager Operations Integration & Process Engineering
Process Engineering & Optimization:
Lead analysis of workflow gaps and inefficiencies tied to both tech and manual processes.
Design and implement new processes that improve throughput reduce touchpoints and enhance accuracy.
Collaborate with the warehouse operations and other process engineers to align business processes globally.
Track and report on process adoption output and metrics following new rollouts.
Work with engineers on the design planning and execution of layout changes in the warehouses or while launching new business.
Tech Ideation & Integration:
Partner with product and engineering teams to influence WMS architecture and logic.
Participate in planning user acceptance testing (UAT) and bug resolution cycles.
Translate tech builds into warehouse-ready implementation plans work instructions and SOPs.
Own the rollout of new features or systems across all warehouse sites including scheduling training and post-launch monitoring.
Project Management:
Build and manage project roadmaps for process deployments and WMS driven changes.
Track milestone execution manage stakeholder communication and ensure cross-functional alignment across Ops Tech and Learning.
Drive adoption and compliance post-launch through audit mechanisms and performance follow-ups.
Manage/own projects within new facility launches.
Learning & Development:
Ensure trainers & Leadership are aligned to current SOPs and tech updates through routine syncs.
Partner with HR and site ops to manage formal onboarding programs and retraining needs.
Ensure that all training documents and records are stored in the designated areas.
What will I need to thrive in this role
Bachelors degree or equivalent work experience in Industrial Engineering Supply Chain Business Ops or related fields.
3-5 years in warehouse operations process design or tech-driven project execution
Familiarity with WMS platforms tech rollouts or software development cycles (UAT sprint planning)
Advanced Excel Tableau Snowflake or equivalent data analysis proficiency.
Clear concise communicator with a bias for ownership and follow through
Startup-minded: Comfortable with ambiguity fast-paced change and scrappy execution.
Experience in ecommerce fulfillment (Amazon Walmart DTC) is a strong plus.
Previous experience in quality control environments.
What does high performance look like
Associates experience faster simpler and smarter workflows after every rollout that you lead.
Your projects launch on-time with adoption metrics trending up.
You proactively flag and collaborate to fix process & tech gaps.
Tech and Ops teams both trust you to represent the other sides perspective.
You will take full ownership of your projects and follow through to completion
You follow through with all assignments in a timely manner
What is the potential for career growth
This role will provide a solid foundation for your career. Youll have many opportunities for mentorship and networking which will provide you with valuable experience to promote growth. This role will also provide you the opportunity to work at your full potential by allowing you to take full initiative to improve your skills.
What is the team like
Youll report to the Director of Operations Integrations and have mentoring opportunities with the VP of Operations. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
Sounds great! Whats the company culture
We are looking for individuals who are:
Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members regularly reassesses existing plans and attaches a realistic timeline to goals makes profitable productive and innovative contributions and actively pursues improvements to Patterns processes and outcomes.
Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data draws unbiased conclusions based on data that lead to actionable solutions and continues to track the effects of the solutions using data.
Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback actively listens to partners expectations and delivers results that exceed them prioritizes the needs of your partners and takes the time to create a personable experience for those interacting with Pattern.
Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions takes initiative to help in any circumstance actively contributes to supporting improvements and holds themselves accountable to the team as well as to partners.
What is the hiring process
Initial phone interview with Patterns talent acquisition team
Video interview with a hiring manager
Onsite interview with a panel of department leaders
Professional reference checks
Executive review
Offer
How can I stand out as an applicant
Be prepared to talk about professional accomplishments with specific data to quantify examples
Be ready to talk about how you can add value and be the best addition to the team
Focus on mentioning how you would be partner obsessed at Pattern
Be prepared to talk about any side projects related to data and analytics
Why should I work at Pattern
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals work tirelessly to achieve them and we love our Pattern community. We also believe in having fun and balancing our lives so we offer awesome benefits that include
Paid Holidays
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health Vision and Dental Insurance
401(k)
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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