Application Analyst
Application Analyst
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$ 68500 - 102700
1 Vacancy
Job Description
About us: At Plexus our vision is to help create the products that build a better world. Driven by a passion for excellence we partner with leading Aerospace/Defense Healthcare/Life Sciences and Industrial companies to design manufacture and service some of the worlds most transformative products including advanced surgical systems diagnostic instruments healthcare imaging equipment mission critical aerospace systems and electric vehicle (EV) charging solutions. Visit to learn more about our unwavering commitment to our vision.
When we invest in our people we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members our customers their end users and our communities people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do including how we operate behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.
Our values include: Growing our People Building Belonging Innovating Responsibly Delivering Excellence and Creating Customer Success.
As a team member you will engage in impactful work through global collaboration and the use of emerging technologies join an inclusive culture where every team member is valued and working toward a greater purpose and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Plexus offers a comprehensive benefits package designed to support team members wellbeing including medical dental and vision insurance paid time off retirement savings and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information visit our US benefits website at . Our commitment to pay range transparency fosters an equitable workplace where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location work experience education licensure requirements and/or skill level. Salary Range:
$68500.00 - $102700.00Purpose Statement: Application Analysts provide Customer Service Excellence by helping customers resolve issues in a timely manner while also driving to root cause to prevent recurrence providing daily care and feeding for core applications to ensure availability and performance providing conceptual design expertise to solutions owning the application life cycle (patching upgrades security updates etc.) and managing relationships with key third party software suppliers.
In this role you will be responsible for the ongoing health maintenance and enhancement of our enterprise Product Lifecycle Management (PLM) system. You will provide exceptional technical support to our business users ensuring the system effectively supports our product development engineering and manufacturing processes. This role requires a blend of technical expertise problem-solving skills and a customer-centric approach to proactively manage and improve a mission-critical application.
Key Job Accountabilities:
- System Administration & Maintenance: Administer configure and maintain the health of the enterprise PLM system. This includes managing user access system performance monitoring and proactive trend analysis to prevent issues.
Technical Support & Incident Resolution: Serve as a primary point of contact for PLM system support. Troubleshoot and resolve user-reported issues related to the core application integrations and databases in a timely manner ensuring thorough documentation and communication from incident creation to resolution.
PLM Core Process: Knowledge and general understanding of core PLM business processes including Engineering Change Orders (ECOs) item creation and document control workflows to align with business requirements.
Application Lifecycle Management: Collaborate with cross-functional IT teams to plan test and deploy system upgrades patches and security updates minimizing downtime and impact on business operations.
System Integration: Support and troubleshoot integrations between the PLM system and other enterprise applications such as ERP and MES..
Business Analysis & Improvement: Translate business objectives into technical requirements. Proactively identify opportunities for system improvements process automation and enhanced functionality to increase business value and user satisfaction.
Vendor & Stakeholder Collaboration: Act as a technical liaison with our PLM software vendor for advanced support and issue escalation. Effectively communicate with both technical and non-technical stakeholders across the organization.
- Cyber Security: All IT Team members are responsible for cybersecurity including adhering to policies training protecting data identifying vulnerabilities and reporting suspicious activity.
Education/Experience Qualifications:
- A minimum of a Bachelors degree is required.
- Two (2) years of related experience is required; three (3) or more years of related experience is preferred.
- An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
- Experience in computing systems or IT support is required.
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation please contact us by email at . Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.
Required Experience:
IC
Employment Type
Full-Time
