Travel Specialist
Travel Specialist
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Job Description
HOW TO APPLY
If you need help or have queries please create a one-time registration with FAOs client support team for further assistance: IS A NON-SMOKING ENVIRONMENT
IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
FAO seeks gender geographical and linguistic diversity in its staff and international consultants in order to best serve FAOMembers in all regions.
- FAO is committed to achieving workforce diversity in terms of gender nationality background and culture
- Qualified female applicants qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct and to uphold FAOs values
- FAO as a Specialized Agency of the United Nations has a zero-tolerance policy for conduct that is incompatible with its status objectives and mandate including sexual exploitation and abuse sexual harassment abuse of authority and discrimination
- All selected candidates will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
- FAO staff are subject to the authority of the Director-General who may assign them to any of the activities or offices of the Organization.
Please note that all candidates should adhere to FAO Values of Commitment to FAO Respect for All and Integrity and Transparency.
Organizational Setting
The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers internal or external while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization process automation and self-service capabilities
Reporting Lines
The Travel Specialist reports to and receives guidance from the Travel Associate of the Travel Unit CSOC
Technical Focus
Travel Operations
Tasks and responsibilities
Process travel expense claims including verification of travel performed against entitlement and computation of costs within FAO liability;
Identify/claim refunds of travel costs from carriers travel agents or travellers and taking necessary follow-up action;
Process lump sum payments and post-factum claims verifying correctness with FAO travel agent in cases of complex fares;
Assist in providing guidance and advice on travel rules and procedures to SSC/Divisions/Field Offices staff;
Manage the Travel E-mail account concerning queries on travel-related payments/recoveries/entitlements from travellers/SSC/Human Resources Management Division/Field Offices;
Verify correctness of records related to travellers in corporate systems to ensure proper accounting transactions relating to claimant staff members and consultants;
Review the daily rejections list relating to travel payments investigating and checking incorrect entries;
Review and reconcile monthly recoveries report for submission to Accounts Receivable taking corrective action where necessary and validating items for recovery.
Assist Accounts Payable in clearing consultants honoraria payments providing details relating to TEC deductions and/or follow up actions with Divisions regarding outstanding TECs performing any accounting adjustment;
Address/initiate requests and tasks in Service Now customer portal;
Supports corporate initiatives in accordance with the Corporate Environmental Responsibility Strategy to reduce emissions increase efficiency and integrate sustainability;
Perform other duties a required
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
Secondary school education required; university degree in Public Administration Finance Accounting Hospitality Logistics Tourism Economics customer service or other related field is an asset.
At least four years of relevant experience in office/travel and/or accounting support work.
Working knowledge (proficient level C) of English.
National or resident of Hungary with valid work permit.
Technical/Functional Skills
Knowledge of the essential elements of a range of financial/accounting/budgeting activities including the relevant policies rules and regulations.
Very good knowledge of the MS Office applications Internet and office technology equipment
Knowledge of Enterprise Resource Planning (ERP) corporate travel systems.
Knowledge of communication and documentation standards.
Some knowledge (intermediate level B) of other official FAO languages (Arabic Chinese French Russian or Spanish) would be considered as an asset
Strong organizational and time-management skills
Excellent interpersonal and communication abilities.
FAO Core Competencies
Results Focus
Teamwork
Communication
Building Effective Relationships
Knowledge Sharing and Continuous Improvement
ADDITIONAL INFORMATION
- FAO does not charge a fee at any stage of the recruitment process (application interview meeting processing).
- Incomplete applications will not be considered. If you need help or have queries please contact:
- Applications received after the closing date will not be accepted.
- Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE ILE LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
- For other issues visit the FAO employment website: will be subject to certification that the candidate is medically fit for appointment accreditation any residency or visa requirements and security clearances.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
