(Senior) Consultant Strategy Execution
(Senior) Consultant Strategy Execution
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Job Description
About us
Munich-based Workpath was founded in 2017 with the mission to enable organizations to define and achieve their most important goals and support a holistic integrated and outcome-oriented strategy execution for large organizations. Workpath makes strategy work simple and accessible from top-level management to team members integrates seamlessly with corporate processes and tools leverages Artificial Intelligence and offers strategy execution enablement and training services. Leading Fortune 500 companies worldwide trust Workpath. For more information please visit: Overview First of all we are not your typical SaaS company and this is not a standard Customer Success role. As a (Sr.) Consultant Strategy Execution (m/f/d) at Workpathyou will be responsible for a designated set of customers ensuring they maximize the value they receive from us. You will guide them through transforming their strategy execution process and implementing the Workpath platform. This means your role ranges from being a change consultant and a strategy execution advisor to an account manager ensuring a transition of our customers to outcome-focused organizations. Your most important goals Provide advice and guidance how to implement and establish the strategy execution process based on OKRs with the support of our solution and your expertise (every customer onboarding can be seen as individual transformation project) Share insights on how to successfully and sustainably integrate OKRs with other existing processes (e.g. KPIs Performance Management Project Management Portfolio Management) Identify customer needs and challenges from conversations and data-sets to position additional Workpath services or software offerings that will help them overcome these challenges Secure a long-term collaboration with Workpath delivering real business impact What else Track your customers success with the Workpath platform Facilitate Business Reviews to share valuable insights with your customers top-level Executives Analyze customer data to avoid churn and drive adoption and retention Collaborate with the Account Team (Account Executives and Customer Education Specialists) to strategically plan for renewals and expansions Liaise between customers and our Product team to shape the future development of our strategy execution platform What we are looking for Energy and motivation matter most to us we do not believe there is a one-size-fits-all profile for this role. However drawing from our teams experience we have an idea what works well: You have worked in management consulting or a similar role. There you have gained experience in one or more areas such as strategy strategy execution transformation change management new work and/or agile methodologies. The only hard requirements we have is that you are an owner of your work you can work independently and that you are an excellent communicator in German and English conversing with senior leaders at ease. What sets you up for success in this role You embrace ownership and accountability take charge and drive scalability for the Customer Success team Your fast learning and pragmatic mindset helps you adapt to dynamic situations and create innovative formats and processes You excel in a team environment leveraging collective strengths but simultaneously thrive when working independently For more information about Workpath visit ourwebsite.Key Responsibilities
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