System Administrator
System Administrator
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Job Description
The Van Drunen Family of Companies is growing!
WHATS GROWING AT VAN DRUNEN FARMS AND FUTURECEUTICALS WE ARE!
As a global growing and vibrant ingredient and nutritional supplement supplier to the worlds best companies Van Drunen Farms and FutureCeuticals are always seeking positive and talented employees to help our company reach the next level. We provide a family-oriented company and an opportunity to grow professionally and personally.
JOB OVERVIEW:
The Systems Administrator is responsible for administering and maintaining computer systems and networks to ensure optimal and secure operation. In this role you will provide setup and maintenance of the computer environment by analyzing requirements resolving problems installing hardware and software and supporting the internal IT helpdesk. You will be responsible for administration monitoring and support of the companys computers printers scanners phones security systems servers and related network equipment. This is a full-time onsite position based at our IT office in Momence IL with regular travel between facilities within Momence Kankakee Manteno and Chicago all in Illinois as well as Crown Point Indiana.
DUTIES AND RESPONSIBILITIES:
Provide helpdesk support and resolve requests and problems to the end users satisfaction.
Monitor and respond quickly and effectively to requests received through the IT Helpdesk.
Modify configurations utilities software default settings etc. for end user equipment.
Utilize and maintain the helpdesk tracking software.
Assist with onboarding of new users.
Ensure each workstation has the appropriate hardware setup.
Install test and configure new workstations peripheral equipment and software.
Maintain inventory of all equipment software and software licenses.
Manage PC setup and deployment for new employees using standard hardware and software images.
Create users and assign users and computers to proper locations in Active Directory.
Set up phones for new users.
Office 365 Administration.
Basic networking (connectivity PoE DHCP DNS WiFi etc.)
Follow up with users on ticket status progress next steps and resolutions.
JOB EXPERIENCE:
Experience in IT support systems administration or a related technical role is preferred. Familiarity with helpdesk support hardware/software installation Active Directory Office 365 administration and basic networking is a plus. Relevant internships certifications or hands-on technical projects may be considered in lieu of formal work experience.
KNOWLEDGE & SKILLS:
Fundamental understanding of hardware and software installation and troubleshooting in a desktop computing environment.
Familiarity with network connectivity and ability to troubleshoot connectivity problems.
Understanding of PC/Mac operating systems software applications hardware and networks.
Proficiency with Microsoft Office suite Outlook and browsers.
Excellent decision making and problem-solving skills.
Effective time management skills.
Organizational skills with emphasis on detail and follow-through.
Excellent listening skills with the ability to empathize with the end user and focus on client service.
Ability to communicate technical information to a non-technical audience in a clear and concise manner.
Maintain strict confidentiality when working with sensitive information.
Demonstrate initiative in seeking out resolutions to problems.
Communicating verbally and in writing in a concise and effective manner with good proofing skills.
Access to reliable transportation for travel between sites.
EDUCATION:
An associates degree in Information Technology or related field is .
PHYSICAL REQUIREMENTS:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Sit and use a computer for a long period of time.
Several hours per day of sitting getting up and down from chairs and reaching bending or carrying light loads.
Manual and physical dexterity to operate a computer keyboard and handle paper documents.
Manual dexterity with normal hand and finger movements for typical office work.
Sufficient near vision acuity to read information on computer display screen hand-written forms and printed on paper.
Specific vision requirement include the ability to see at close range distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Adequate hearing and verbal abilities to communicate effectively in person and by telephone.
Regularly stand; sit; walk; use hands to finger handle or feel; reach with hands and arms; climb or balance and stoop kneel crouch or crawl.
Occasionally lifts carries positions or moves objects weighing up to 50 pounds.
Ability to walk up and down stairs and ramps.
Ability to climb ladders.
Use of personal protective equipment including respirators hearing protection eye protection and head protection.
WORKING CONDITIONS:
Indoor office environment may on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and technical skills required of personnel so classified.
In the Van Drunen Family of Companies commitment to excellence is in everything we do!As a global ingredient and nutritional supplement supplier to the worlds best companies we thrive on nourishing others with our products and our care for people. If you are looking to make an impact and grow with a family-friendly values-driven company youll fit right in with the Van Drunen Family of Companies!
Our employees are the most valuable asset we have. The collective sum of the individual differences life experiences knowledge creativity innovation unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture but our Companys achievement as well.
The Van Drunen Family of Companies is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by federal state or local laws. This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you are an individual with a disability in need of assistance or an accommodation during the application process please contact us at .
Van Drunen Family of Companies does not accept unsolicited resumes. Any resumes CVs and other unsolicited assistance from search firms that do not have a submitted request and written search agreement for a position-specific requisition will be deemed the sole property of Van Drunen Family of Companies and no fee will be paid in the event the candidate is hired by our Company.
Equal Opportunity Employer: Disability/Veteran
Required Experience:
Unclear Seniority
Employment Type
Full-Time
