Business Systems Analyst, Partner Systems & Automation
Business Systems Analyst, Partner Systems & Automation
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Job Description
HubSpots Business Systems Analysts contribute to the mission of helping millions of organizations grow better by developing and supporting technology for HubSpot employees. The Partner Systems & Automation team is seeking a Business Systems Analyst to manage and scale internal systems for our partner programs with focus on the App Partner Program collaborating with stakeholders to continuously improve partner program systems. Business Systems Analysts focus on high-impact large cross-functional initiatives that solve pain points for partner operations teams. They also enable our employees to be more efficient in serving HubSpotters and partners by simplifying and automating processes through low and no-code solutions.
In this role you will
- Become an expert in our systems and have a clear understanding of the current pain points and business problems that the partner team is facing
- Identify opportunities to drive efficiency continuous improvements and scale through automation and AI in our systems
- Work closely with business partners PMs and engineers to understand problems and find the best available solution
- Collaborate with key stakeholders to define requirements and ensure alignment with the overall business/system strategies and planned projects
- Build customized solutions on our in-house and third-party applications
- Spec build and monitor system integrations
- Coordinate and perform system testing to ensure requirements are met
- Relentlessly focus on quality and impact - quality of data performance user experience etc.
- Leverage data to identify areas of high-impact
We are looking for someone with
- 3 years of relevant work experience as a Business Systems Analyst or related field
- Experience implementing third-party systems and low-code/no-code automations
- Strong communication and organizational skills to be able to work with a variety of stakeholders
- Experience with data analysis and the ability to write read and modify SQL queries
- Familiarity with data modeling data integration data transformation ETLs and RESTful APIs
- Experience integrating AI Model APIs into existing systems (Via RESTful APIs or Workflow automation tools) including prompt engineering error handling and performance optimization
- Experience with workflow automation tools and/or CRM systems framework
- Proven adaptability such as pivoting your role strategy or perspective based on new information or business needs
- Empathy for our customers and end-users
- Strong technical acumen and enjoys digging into systems to understand and troubleshoot problems
- A knack for solving hard problems in a fast-paced working environment
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
IC
Employment Type
Full Time
