Senior Key Account Manager

We are looking for a strategic Senior Key Account Manager to join our Serpong this role you will manage and grow key client relationships drive business growth and deliver exceptional service and solutions in the e-commerce distribution and enablement space. Your goal will be to maximize client satisfaction loyalty and revenue. You will also play a critical role in helping brands achieve their revenue targets and act as a consultant for their e-commerce strategies.

Digital Distribusi Indonesia (DDI) was founded by an experienced offline distributor and e-commerce executive to meet the needs of online distribution covering online sales strategy store operations in-app marketing customer services warehousing and 2023 DDI was acquired by technology company AnyMind Group and now also helps brands maximize AnyMinds powerful end-to-end commerce and marketing technology stack.

What Youll Do

• Build and maintain strong relationships with key clients serving as their primary point of contact addressing their needs and providing solutions.
• Understand clients business goals and challenges to offer tailored advice and solutions as well as set and achieve their revenue targets through effective e-commerce strategies.
• Liaise with partner marketplaces such as Tokopedia Shopee TikTok Lazada and others.
• Develop and implement strategic account plans to achieve the companys revenue and profitability targets.
• Offer guidance on user experience (UX) on clients e-commerce platforms to be more attractive such as content layout product images and descriptions.
• Lead and mentor the team providing guidance support and motivation to drive performance and foster professional growth.
• Collaborate with cross-functional teams to ensure seamless delivery of products/services and exceptional client experience.
• Stay updated on industry trends market conditions and competitor activities to proactively identify potential threats and opportunities.

Who You Are

• Proven experience as a Key Account Manager or similar role in the e-commerce distribution and enablement.
• Strong sales and account management skills with a proven track record of successfully managing key accounts and achieving revenue targets in the commercial side of E-Commerce Distribution and Enablement.
• Strategic thinking and problem-solving abilities to identify client challenges propose innovative solutions and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Solid knowledge of industry trends market dynamics and a keen understanding of the competitive landscape.
• Exceptional interpersonal and communication skills with strong capability to build long-term relationships with significant business clients.

Why Youll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year)
• 12 days of annual paid leaves
• Exciting opportunity to explore e-commerce and digital marketing trends
• Grow your career in an international professional fast-paced and dynamic environment

Required Experience:

Manager