Director of Sales Home2 Garden Grove, California
Director of Sales Home2 Garden Grove, California
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$ 60000 - 75000
1 Vacancy
Job Description
JOB DESCRIPTION- Hotel Sales Manager
Summary/Objective
Develop action plans and set objectives for increased revenue and maximum profit for hotel management. Implement sales and marketing strategies necessary for attracting clients to patronize a hotel. Maintain a clear understanding of hotel policies and ensure compliance Carry out research and analysis to identify new markets and business opportunities.
Essential Functions
1. Maintain a complete knowledge of all the services a hotel provides so as to conduct successful sales.
2. Explain and notify clients of recent upgrades and available options for hotel services
3. Oversee the management of client accounts
4. Seek out business with large organizations such as churches sports clubs or corporate firms to convince them to patronize their hotel
5. Handling complaints and oversee the service recovery procedures
6. Closely monitor the hotels business reports on a daily weekly basis and take decisions accordingly Delphi Saleforce STS travel click
7. Prepare a weekly and monthly sales reporting
8. Respond to QA / BSA sales requirements to ensure continual improvement is achieved and property passes per brand standards Audit
9. Responsible for safeguarding the quality of operations both (internal & external audits)
10. Insure the safety of our guests property assets; never open door for guests who forgot their key (redirect them back to the front desk)
Competencies
1. Customer/Client Focus.
2. Stress Management/Composure.
3. Thoroughness. Supervisory Responsibility none and reports to corporate regional director of sales and revenue.
Work Environment
This job operates in a hotel / public environment.
This role routinely uses standard equipment fire panel calculator scanner chip reader (credit card machine) computer systems and micros point of sale system laptop and fire extinguisher.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk uses hands or feel and reach with hands and arms able to lift 20 lbs.
Position Type/Expected Hours of Work
This is a full time salary position with long hours and occasional weekend work.
Travel
Some travel needed for outside sales calls and brand certification.
Required Education and Experience
Minimum two year college degree or Hospitality Certification plus 3 years previous sales manager experience in the hotel industry
Other Duties
Please note this job description is designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job
Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Director
Employment Type
Full-Time
