Business Development Manager - Client Experience
Business Development Manager - Client Experience
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Do you love leading a team of trail blazers with new technologies and innovative products We are seeking a Business Development Manager focusing on enhancing the client experience atAuffenberg Dealer Group.
In this role you will lead the team that is the link between the buyer and their future vehicle. You will guide the team through questions regarding the company perspective vehicles and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Join us at Auffenberg Dealer Group a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff state of the art tools and cutting edge technology apply today!
What We Offer
Amazing Bonus Opportunities and a great hourly rate..
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Full Supplemental Insurance Menu
- FSA (Flexible Spending Account)
- Paid Time Off
- 401K w/Match
- Cardinals Blues Fox Muny Ballpark Village Tickets
Responsibilities
- Lead the team in how to properly and professionally answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
- Collaborate with the leadership team on department objectives and goals
Qualifications
- At least one previous role based in strong customer service managerial experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
- Automotive BDC experience a plus but not necessary
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
