Be at the Heart of Hamiltons Biggest and Most Exciting Events The Hamilton Convention Centre by Carmens is more than just a venueits one of Canadas premier full-service privatized event spaces right in the vibrant core of downtown Hamilton. As the citys largest event venue were known for delivering exceptional large-scale experiences that bring people together for everything from corporate conferences to star-studded galas. Whether youre working behind the scenes welcoming guests coordinating events or serving with polish your role helps make these extraordinary moments possible. Join a team where every day is fast-paced dynamic and filled with the thrill of hosting Hamiltons most memorable occasions. As part of Carmens Group youll be supported by a company with over 40 years of hospitality excellenceand empowered to contribute to a legacy of unforgettable events. If youre ready to be part of something big the Hamilton Convention Centre is the place to grow your career and make an impact.
Why Work for Carmens Group
Flexible Scheduling
Career coaching & growth
Great Place to Work Certified (2022-2024)
Named Best Workplace in Canada & Hospitality/Retail
Perks & Benefits
Pay on Demand get paid when you need it
Global Hotel Discounts for your travels
Comprehensive Group RRSP & Health Benefits
Staff discounts at our restaurants
Wellness Programs & Staff Events
Clear Opportunities to Grow into Leadership Roles
Employee Recognition Programs celebrating your achievements and milestones
Referral Bonuses when you bring great talent to the team
Safe inclusive and supportive workplace culture
Join a company that values your growth wellbeing and passion where your career is supported every step of the way.
As the Sales Manager your primary responsibility will be on proactively sourcing and closing new business for the Hamilton Convention Centre. You will manage incoming inquiries build relationships with new and existing clients and use your sales expertise to convert leads into booked events. Your focus will be on corporate clientele and large scale functions ensuring communications tours and proposals reflect the quality and professionalism of our brand.
Key Responsibilities Include:
Proactively hunt for new sales leads through outbound outreach networking cold calling and industry events
Attract and secure new avenues of business by selling the City of Hamilton as a destination in addition to our facility
Work with the City of Hamiltons Tourism department to submit applications to host a variety of city wide events
Cultivate relationships with key decision makers businesses and associations in Hamilton and surrounding markets
Generate and close event sales opportunities for corporate and large scale clients
Conduct client consultations and site tours to present venue options and offerings
Prepare and present customized proposals and contracts; follow up to secure bookings
Respond promptly and professionally to inbound event inquiries
Use upselling techniques to maximize revenue and client value
Maintain accurate records of sales activity
Meet or exceed sales targets and KPIs
Represent the Hamilton Convention Centre at tradeshows business networking events and meetings with Tourism Hamilton and other industry partners
Keep up with industry trends competitor offerings and best practices to stay ahead of the market
Qualifications:
Post-secondary education in Business Hospitality Event Management Tourism Communications or a related field
CPSA certification or CEM CMP CMM designation considered an asset
5 years experience in business to business sales preferably in the hospitality events tourism or corporate services sector (associations not for profit and Government)
Proven ability to prospect and secure new business
Demonstrated success in B2B sales with a focus on events or service based industries
Experience selling to corporate clients and high volume event organizers
Proven ability to manage multiple projects and deadlines simultaneously
Strong hunter mentality motivated by targets and new client acquisition
Strong interpersonal presentation and negotiation skills
Highly organized
Confidence in cold outreach and initiating new business relationships
We are Carmens Groupa proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre The C Hotel by Carmens The Lakeview fig&lemon The Arlington Hotel The Good Earth Winery and the Hamilton Convention Centre by Carmens. Together were shaping the future of Southern Ontarios event and culinary sceneone unforgettable experience at a time.
If youre a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences this is your moment. Apply today and lets deliver something extraordinarytogether.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify People & Culture upon scheduling your interview.
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